| Role: |
|
|
|
|
|
|
|
|
|
| To assist members with their financial transactions, involving paying and receiving cash and other negotiable instruments. To ensure friendly, accurate and prompt assistance, as members need. |
|
|
|
|
|
|
|
|
|
|
|
|
| Essential Functions & Responsibilities: |
|
|
|
|
|
|
| - Welcomes members and provides routine information concerning; services and directs members to appropriate departments for specific information and services to include working at the reception desk answering calls on a rotating basis. Receives and processes member financial transactions, including deposits, withdrawals and loan payments, with accuracy and equally share workload with others on the teller line. Embracing and using the "Service Strategies" concepts. Sells money orders and travelers checks to members; transfers amounts from member accounts, as directed. Post transactions to members accounts. Responsible for following company procedures/policies. |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| - Accurately handle money with large volume of transactions; service members on a regular basis; handle member account transactions, with accuracy and a sense of urgency. |
|
|
|
|
|
|
|
|
|
|
|
|
| - Promote TCU products/services; to meet and/or exceed branch and company objectives (Sales Strategies); cross selling TCU products/services. Remain current in regard to products and services, by reviewing information provided. Ability to seek answers about such products and services and by participating in ongoing training. |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| - Balance drawer(s) daily, and maintain a good record regarding overages and shortages, limit posting errors. |
|
|
|
|
|
|
|
|
|
|
|
| - Performs other related duties, as needed. |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| Knowledge and Skills: |
|
|
|
|
|
|
|
| Experience |
| * Prior Teller/Cash Handling Skills, desired |
|
|
|
|
|
| * Customer Service Skills, essential |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| Education |
| A high school education or GED. |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| Interpersonal Skills | Courtesy, tact, and diplomacy are essential elements of the job. Work involves personal contact with others, inside and/or outside of the organization for purposes of giving or obtaining information, building relationships, and/or soliciting cooperation. |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| Other Skills |
| * Sales Acumen |
|
|
|
|
|
|
|
|
| * Good Communication Skills |
|
|
|
|
|
|
|
| * Organizational Skills |
|
|
|
|
|
|
|
|
| * Attention to Details |
|
|
|
|
|
|
|
|
| * Strong Computer Skills |
|
|
|
|
|
|
|
|
| * Basic Math Skills |
|
|
|
|
|
|
|
|
| * Member Service Skills, essential |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| Physical Requirements | * Ability to stand for extended periods of time |
|
|
|
|
|
| * Ability to bend, twist, squat and reach |
|
|
|
|
|
|
| * Ability to lift up to 25 pounds, frequently |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| Work Environment | Member Facing/Fast Paced |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| Triangle Credit Union is proud to be an Affirmative Action/Equal Opportunity Employer. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited to use the online application process, you may contact the Human Resources Department at 603-889-2470 for other options to apply. |
|
|
|
| Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities |
