What are the responsibilities and job description for the Technician Supervisor- Guardian Veterinary Specialists position at ADP Workforce Now?
ER/ICU Veterinary Technician Supervisor
Job Overview
We are seeking an experienced, motivated, and team-oriented ER/ICU Veterinary Technician Supervisor to oversee daily operations within our emergency and intensive care department. This role combines hands-on clinical work with leadership responsibilities, ensuring exceptional patient care, efficient workflow management, and staff development in a fast-paced specialty hospital environment.
The ideal candidate is a strong leader, highly organized, clinically skilled, and passionate about supporting both patients and team members.
Key Responsibilities
Department Management & Clinical Coordination
- Supervise daily ER/ICU clinical workflow, ensuring timely patient assessments, diagnostics, treatments, and follow-up care.
- Oversee technician workflow across hospital departments to ensure smooth daily operations.
- Monitor staffing coverage throughout shifts, including lunch breaks and department support as needed.
- Reallocate staff appropriately based on patient volume and hospital needs.
- Collaborate with the Medical Operations Manager to ensure proper equipment, medication, and supply availability.
Scheduling & Staffing
- Create and manage weekly technician schedules for the department.
- Ensure proper staffing levels are maintained hospital-wide.
- Coordinate coverage for call-outs and open shifts using appropriately trained staff.
- Submit department schedules and on-call schedules one month in advance.
- Assist with completion of holiday scheduling for hospital departments, including MRI and surgery.
Staff Leadership & Development
- Lead, mentor, and support veterinary technicians and assistants in a collaborative and respectful environment.
- Serve as the primary point of contact for nursing and technician concerns.
- Oversee onboarding and continued training of ER/ICU staff.
- Conduct performance evaluations and provide constructive coaching and professional development support.
- Address performance or behavioral concerns in accordance with hospital disciplinary protocols.
- Maintain and enforce hospital protocols, including workflow and cleanliness standards.
Quality Assurance & Compliance
- Ensure all patient care activities align with hospital standards, safety guidelines, and best practices.
- Maintain accurate and thorough medical records.
- Coordinate maintenance and calibration of ER/ICU equipment.
- Enforce safety procedures to protect patients, clients, and staff.
Client Service & Communication
- Partner with veterinarians and client service representatives to provide timely client communication and support.
- Advocate for patient comfort, well-being, and compassionate care at all times.
Operational Efficiency
- Identify opportunities to improve workflow efficiency and patient care processes.
- Monitor staffing hours and overtime while maintaining quality patient care.
- Collaborate with hospital leadership regarding inventory management and budget-conscious resource usage.
- Attend required meetings and administrative sessions.
Position Requirements
- Must be an LVT with ER and/or ICU experience preferred.
- A minimum of 2 years leadership or supervisory experience strongly preferred.
- Must be comfortable working on the hospital floor in a hands-on technician role.
- Strong communication, leadership, multitasking, and organizational skills required.
- Ability to thrive in a fast-paced emergency environment.
- Reliable transportation required.
- Must regularly check and respond to work communications.
Scheduling Expectations
- One weekend shift per week required.
- Participation in the hospital on-call rotation is required:
- 2 daytime on-call shifts per month
- 2 overnight on-call shifts per month
- Holiday rotation required:
- Winter Holidays: Thanksgiving, Christmas Day, New Year’s Day
- Summer Holidays: Memorial Day, July 4th, Labor Day
- Administrative time will be provided during the work week for meetings and supervisory duties.
Why Join Our Team?
We are committed to providing exceptional patient care while fostering a supportive, team-focused work environment where employees can continue to grow professionally and clinically.
If you are passionate about emergency medicine, leadership, and making a difference in patient care, we encourage you to apply.
Salary : $45 - $48