Store Manager - Good Vibes & Happy Camper

RETAIL MANAGER

Good Vibes & Happy Camper Shops – Kitchen Kettle Village

Intercourse, PA | Full-Time, Exempt

If you love retail, enjoy building relationships with guests, and get energized by helping a team reach its goals, this could be a great fit. As the Happy Camper & Good Vibes Store Manager, you’ll lead two lively retail stores, spending plenty of time on the sales floor while coaching your team, driving sales, and keeping merchandise looking its best. You’ll be a hands-on leader who brings positivity, accountability, and strong organization to each day. At Kitchen Kettle Village, you’ll join a family-owned business focused on creating exceptional experiences and lasting memories.

Perks & Benefits

• Daytime Hours – No Evenings or Sundays
• Family-owned and operated since 1954
• Medical, Dental, and Vision Insurance
• 401(k)
• Paid Time Off
• Penn Medicine HealthWorks
• Wellness programs
• Scheduling flexibility for work/life balance
• 20% discount at Kitchen Kettle Foods and Burnley Enterprises shops
• Learning and development opportunities

What You’ll Do

• Lead the day-to-day operations of both Happy Camper and Good Vibes, including opening, closing, store standards, and operational checklists.
• Spend time on the sales floor during peak periods, engaging guests and helping your team deliver an exceptional shopping experience.
• Develop annual and monthly sales goals, set daily targets, and keep the team focused on achieving results.
• Build relationships with guests, encourage return visits, and model enthusiastic, knowledgeable selling.
• Train, coach, motivate, and develop sales associates to strengthen individual and team performance.
• Lead store meetings, communicate expectations and updates, and hold team members accountable to company standards.
• Partner with leadership on staffing, store performance, onboarding, training, and operational improvements.
• Maintain strong product knowledge and ensure the team understands product features, benefits, and selling points.
• Oversee restocking, backstock organization, cycle counts, inventory adjustments, damage reporting, and physical inventory preparation.
• Keep merchandise organized, fully stocked, and visually appealing, resetting displays throughout the day as needed.
• Maintain a clean, welcoming store environment that meets company merchandising and operational standards.
• Complete performance evaluations and address performance or behavioral concerns appropriately and consistently.

What You Bring

• A sales-focused mindset with the drive to set goals, track progress, and achieve results.
• A hands-on leadership style and a willingness to be actively involved on the sales floor.
• The ability to coach, motivate, develop, and hold team members accountable.
• Warm, confident communication and a genuine ability to build relationships with guests and staff.
• Strong organization, prioritization, and time-management skills while overseeing two stores.
• A positive, professional approach, even during busy or high-pressure retail periods.
• Adaptability and the ability to respond effectively to changing business needs.
• Attention to detail, especially with merchandising, inventory, and store operations.
• Openness to coaching and feedback and a desire to continually improve as a leader.
• Sound judgment, confidentiality, and a high level of ethical conduct.
• Comfort using Microsoft Excel, Outlook, Word, and other business systems.
• A commitment to creating an inclusive, team-oriented workplace where people can succeed and have fun.

Qualifications

• Required Education: High school diploma or equivalent.
• Required Experience: Minimum of three years of retail sales and management experience.
• Proven experience supporting, training, coaching, and motivating a retail sales team.
• Strong verbal and written communication skills for working effectively with guests, employees, and leadership.
• Ability to prioritize responsibilities and complete work efficiently in a fast-paced retail environment.
• Working proficiency with Microsoft Excel, Outlook, and Word.
• Ability to work approximately 40–45 hours per week, including Saturdays, holidays, and peak retail periods.
• Ability to stand and work on the sales floor for up to nine hours per shift and to climb, reach, bend, and lift up to 30 pounds.
• Comfort working in an environment with varying temperatures, noise levels, and a variety of fragrances.

Please review the complete job description, which is attached. The job description includes detailed information about the essential functions, competencies, work environment, physical demands, position type, expected hours of work, and other job-related details.