Residential Program Coordinator

About Us 

Join Betty Jean Kerr People's Health Centers and make a meaningful impact in the lives of individuals and families throughout the St. Louis area. As a mission-driven healthcare organization, we are committed to delivering high-quality, patient-centered care to those who need it most. We offer rewarding healthcare careers, competitive benefits, professional development opportunities, and a supportive, collaborative culture. If you are seeking a career that provides purpose and opportunity, Betty Jean Kerr People's Health Centers is the place to grow, make a difference, and build a rewarding future.

Employee Perks: 

• Affordable Medical & Prescription Drug Benefits
• Healthcare/Dependent Care Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• Dental & Vision
• PTO & Sick Time Accrual
• 10 Paid Holidays
• 401K Employer Match up to 4%
• Voluntary Short-Term Disability
• Employer Paid Long-Term Disability
• Legal Plan/ Plus Parent Plan
• Employee Assistance Program (EAP)
• Employee Discount Programs for Travel, Entertainment, Childcare, Auto & More

About the Role:

The Residential Program Coordinator plays a pivotal role in managing and overseeing residential programs designed to support and enhance the well-being of residents. This position is responsible for ensuring that program objectives are met through effective planning, coordination, and evaluation of services. The coordinator acts as a liaison between residents, staff, and external partners to foster a safe, supportive, and engaging living environment. They are tasked with developing and implementing program activities that promote personal growth, community involvement, and compliance with regulatory standards. Ultimately, the role aims to create a positive residential experience that meets the diverse needs of the community served.

Minimum Qualifications:

• Master’s degree in Social Work, Counseling, or related discipline.
• Experience working with vulnerable populations such as youth, elderly, or individuals with disabilities.
• Strong knowledge of residential program management and relevant regulatory standards.
• Excellent organizational and communication skills.
• Ability to work collaboratively with diverse populations and multidisciplinary teams.

Preferred Qualifications:

• At least two years of experience in residential program coordination or a similar role.
• Crisis intervention and conflict resolution training.

Responsibilities:

• Develop, implement, and monitor residential program activities and schedules to meet the needs of residents.
• Coordinate with multidisciplinary teams, including social workers, healthcare providers, and administrative staff, to ensure comprehensive support services.
• Manage resident intake processes, maintain accurate records, and ensure compliance with organizational policies and regulatory requirements.
• Facilitate communication between residents, families, and staff to address concerns and promote a collaborative living environment.
• Conduct regular program evaluations and prepare reports to assess effectiveness and identify areas for improvement.
• Organize training and development opportunities for residential staff to enhance service delivery.
• Respond promptly to emergencies or incidents within the residential setting, ensuring resident safety and well-being.

Skills:

The Residential Program Coordinator utilizes strong organizational skills daily to manage multiple program components and ensure smooth operations. Effective communication skills are essential for interacting with residents, staff, and external partners, fostering a collaborative and supportive environment. Problem-solving and critical thinking abilities are applied to address challenges and improve program outcomes. Knowledge of regulatory requirements guides compliance efforts and informs program development. Additionally, leadership and interpersonal skills are crucial for training staff, managing conflicts, and promoting a positive residential community.