What are the responsibilities and job description for the Recruiter & Field Operations Trainer position at ADP Workforce Now?
Recruiter & Field Operations Trainer
EOS Seat: People & Culture / Recruiting/ HR
Reports To: COO/ Executive Leadership
Job Summary
Pine Lake Companies is hiring a bilingual Recruiter & Field Operations Trainer to support our growing commercial landscape operations across Central Florida. This role is responsible for high-volume recruiting of landscape crew laborers, while also spending time in the field training teams and reinforcing Pine Lake’s culture, safety standards, and performance expectations.
This is a hands-on, field-facing role ideal for someone who understands labor-intensive environments, enjoys working directly with crews, and can partner effectively with operations leadership.
Key Responsibilities
Recruiting & Hiring
• Manage full-cycle recruiting for landscape crew laborers (seasonal and year-round)
• Source, screen, interview, and hire candidates aligned with operational needs
• Coordinate hiring timelines to ensure crews are fully staffed during peak seasons
• Maintain accurate hiring, onboarding, and workforce records
Onboarding, Training & Culture
• Conduct onboarding and orientation for new hires
• Travel regularly between job sites to:
* Train employees on company standards, expectations, productivity, and safety
* Reinforce Pine Lake culture, values, and professionalism
* Support supervisors and foremen with people-related needs
• Serve as a point of contact for crew members regarding onboarding and general employment questions
Employee Relations & Retention
• Support positive employee relations across multiple locations
• Assist with resolving employee concerns in a fair and consistent manner
• Partner with operations leadership to improve employee engagement and retention
• Help ensure consistency in workforce practices across all sites
KPIs, Incentives & Bonus Metrics
• Time to fill open field positions
• 90-day and seasonal retention rates
• Onboarding and training completion rates
• Safety performance metrics (incident reduction, training participation, jobsite compliance)
Safety performance may be included as a bonus or incentive metric based on company goals.
Qualifications
• Bilingual (English/Spanish) – Required
• Prior experience recruiting labor crews in landscaping, construction, agriculture, or similar industries
• Experience working directly with field-based or hourly workforces
• Ability and willingness to travel frequently between job sites
• Strong communication and organizational skills
• Comfortable working in outdoor and job site environments
Preferred Experience
• High-volume or seasonal hiring
• Multi-site operations support
• Training or coaching frontline employees
• Familiarity with basic employment and onboarding compliance
Work Environment
• Field-based role with regular travel between locations
• Combination of office, job site, and outdoor environments
• Full-time position
30-60-90 Day Field Immersion Plan
First 30 Days:
• Shadow operations leadership, supervisors, and crew leaders
• Learn Pine Lake safety standards, culture, and productivity expectations
• Participate in onboarding, tailgate meetings, and job site walkthroughs
• Build recruiting pipeline and understand seasonal staffing needs
Days 31–60:
• Independently manage high-volume recruiting for field roles
• Lead onboarding and field training sessions
• Support supervisors with people-related challenges
• Assist with safety training reinforcement and tailgate participation
Days 61–90:
• Fully own recruiting, onboarding, and early-stage training outcomes
• Demonstrate measurable improvements in staffing levels and retention
• Actively support safety performance and job site compliance
• Partner with leadership on workforce planning and seasonal readiness