Racquet Center Maintenance Technician

Position Summary:

The Racquet Court Maintenance position is responsible for maintaining Wycliffe’s tennis and pickleball courts, equipment, and surrounding Racquet Sports facilities to ensure they are clean, safe, properly prepared, and available for daily member use. This position performs routine court preparation and maintenance, assists with facility upkeep, and promptly communicates court conditions, maintenance concerns, or repair needs to the appropriate supervisor. The Racquet Court Maintenance team member takes pride in maintaining a high-quality environment, works efficiently with minimal supervision, and demonstrates a strong commitment to Wycliffe’s standards of service, safety, teamwork, and attention to detail.

Essential Responsibilities:

• Prepare tennis courts for daily play, including sweeping, lining, grooming, watering, and other routine maintenance as required.
• Inspect and clean pickleball courts daily, removing leaves, debris, standing water, and other materials that may interfere with safe play.
• Squeegee and dry pickleball courts following rain or inclement weather to restore courts for member use as quickly and safely as conditions permit.
• Maintain tennis, pickleball, and surrounding Racquet Sports areas in a clean, orderly, safe, and presentable condition.
• Set out and properly store foot baths, ball machines, court equipment, and other items required for daily Racquet Sports operations.
• Inspect courts, nets, lines, fencing, windscreens, benches, equipment, and surrounding areas for maintenance or safety concerns.
• Promptly report damaged equipment, unsafe conditions, necessary repairs, supply needs, or other concerns to the Racquet Court Maintenance Supervisor or appropriate leader.
• Coordinate with Racquet Sports desk staff regarding court conditions, maintenance activity, weather-related closures, repairs, and court availability.
• Complete assigned daily, weekly, and periodic court and facility maintenance responsibilities according to established schedules and standards.
• Assist with routine cleaning and upkeep of the Racquet Sports facility and surrounding areas.
• Maintain the court maintenance shed and work areas in a clean, organized, and safe condition.
• Ensure maintenance tools, supplies, and equipment are properly stored after use.
• Notify the supervisor when maintenance supplies, materials, or equipment need to be replenished or replaced.
• Properly operate and care for court maintenance equipment, tools, machinery, and supplies in accordance with established procedures and safety requirements.
• Assist with court preparation for tournaments, special events, clinics, and other Racquet Sports programming as assigned.
• Respond professionally and courteously when interacting with members, guests, and fellow team members.
• Minimize disruption to member play while performing maintenance duties and remain attentive to Racquet Sports schedules and court activity.
• Follow all Club safety procedures, operating standards, and established departmental practices.
• Perform other duties and responsibilities as assigned.

Knowledge and Skill Requirements: 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and /or ability required. 

• Ability to learn and consistently follow proper tennis and pickleball court maintenance procedures.
• Ability to safely operate hand tools, court maintenance equipment, and related machinery.
• Strong attention to detail and commitment to maintaining high standards of cleanliness and court condition.
• Ability to organize work effectively and complete assigned responsibilities within established timeframes.
• Ability to recognize and report potential maintenance or safety concerns.
• Ability to follow verbal and written instructions.
• Ability to work independently while also contributing effectively as part of a team.
• Professional and courteous communication skills when interacting with members, guests, supervisors, and coworkers.
• Dependability, punctuality, and a strong work ethic.

Core Competencies:

• Teamwork
• Service Excellence
• Attention to detail
• Safety Champion
• Detail-oriented

SUPERVISORY RESPONSIBILITIES

None.

QUALIFICATIONS 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

• High School Diploma or GED required. 
• Prior experience maintaining tennis courts, athletic facilities, grounds, or recreational facilities is beneficial.
• Ability to work early mornings, weekends, and holidays as needed.
• Ability to lift 50 pounds and work outdoors in varying weather conditions.

LANGUAGE SKILLS

Ability to understand and follow basic verbal and written instructions and communicate effectively with supervisors and coworkers.

PHYSICAL DEMANDS 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand and talk or hear. The employee frequently is required to walk and use hands to finger, handle, or feel. The employee is occasionally required to sit; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include color vision.

WORK ENVIRONMENT 

This is a primarily outdoor position that requires regular exposure to varying weather conditions, including heat, humidity, sun, rain, and wind. The role may involve working early mornings, weekends, and holidays to ensure court readiness and member satisfaction. The work environment may include moderate noise levels from maintenance equipment, member activity, and surrounding club operations. Proper safety gear and protective equipment are provided and expected to be used as required.