What are the responsibilities and job description for the Office Admin/Customer Service position at ADP Workforce Now?
About the Role:
We are seeking a reliable and detail-oriented Office Administrator / Customer Service Representative to support daily office operations and provide excellent customer service. This role is responsible for answering incoming calls, entering customer orders, performing general data entry, and assisting with a variety of administrative and office duties. The ideal candidate is organized, able to multitask in a fast-paced environment, and committed to accuracy and professionalism.
Key Responsibilities
- Answer incoming phone calls and assist customers in a courteous and professional manner
- Enter customer orders accurately and efficiently into internal systems
- Perform general data entry and maintain accurate records
- Process office documents as needed
- Communicate with internal departments to ensure timely and accurate order fulfillment
- Assist with filing, scanning, and other administrative tasks
- Support general office operations and perform other duties as assigned
Required Skills & Qualifications
- High attention to detail and accuracy
- Strong ability to multitask and prioritize work effectively
- Excellent verbal and written communication skills
- Basic computer proficiency and ability to learn new systems
- Dependable, organized, and professional demeanor
Preferred Qualifications
- Experience with Microsoft Excel
- Proficiency using a 10-key keypad
- Previous experience with the AS/400 operating system
Compensation
- Salary will be based on experience
Physical Requirements:
(S)he will be required to sit and stand for long periods of time. Will be required to lift and move large amounts of paperwork (boxes of files). Will be required to stoop, bend, and reach above the head and below the knees to file and retrieve data.
I understand the description of this job and the essential functions, as given above. I also understand that all the duties are not described above and that I will perform those above and other related duties as directed by my supervisor.
Other:
Standard Hours: 8:00AM- 5:00PM (subject to management’s discretion). Working overtime, holidays, and weekends may be required.
Prairie Farms Dairy Inc. has been, and will continue to be, an equal opportunity employer. To ensure full implementation of this policy, we will recruit, hire, train, and promote persons for all jobs without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, disability, or protected veteran status. The Company will not discriminate against any individual because of a physical or mental handicap, disability, or protected veteran status.