What are the responsibilities and job description for the Navigator position at ADP Workforce Now?
JOB DESCRIPTION
POSITION TITLE: Navigator
FLSA CLASSIFICATION: Non-Exempt
REPORTS TO: Director or Prevention and Compeer (MHASCK)
POSITIONS SUPERVISED: N/A
POSITION OVERVIEW: The Navigator will work in Nursing Homes for Mental Health across the State of Kansas with residents who have a desire to transition into the community. Utilizing the person-centered approach, the Navigator is responsible for the coordination of care, collaborating with NFMH residents, guardians, NFMH Liaisons, CMHCs, MCOs, and KDADS to provide wraparound services for clients who express interest in existing an NFMH. The Navigator is also responsible for collecting participant data, case management, discharge planning, and advocacy. The position requires frequent travel and attending program-related meetings as needed/requested.
ESSENTIAL POSITION RESPONSIBILITIES:
1. Provides services to meet program goals, maintaining a caseload of approximately 30 clients at a time.
2. Meets deadlines and ensures accuracy of various reports/paperwork, mileage, and timecard entries.
3. Maintains accurate and timely documentation of service provision. Completes case notes in a manner that individualizes each note, reflecting appropriate interventions and progress towards goals.
4. Schedules and participates in the development of a Person Centered Care Plan with the client, family/caregiver, and CMHC NFMH Liaison utilizing the Preadmission Screening and Resident Review (PASRR).
5. Provides periodic review of Care and WRAP plans to monitor the client’s progress toward goals.
6. Develops a crisis plan with client using the WRAP book and WRAP card.
7. Monitors status of clients and provides level of personal and other supports consistent with client status. Notifies CMHC NFMH Liaison and Director of change in client status.
8. Coordinates other services required to meet identified goals based on the needs of the clients and congruent with the client’s level of functioning.
9. Coordinates care and facilitates discharge plan work with client, MCO, CMHC, NFMH, KDADS, and caregiver/guardian.
10. Attends all department/individual meetings, agency meetings, and trainings as required.
OTHER POSITION RESPONSIBILITIES:
1. Maintains acceptable overall attendance record. Ensures appropriate notification to supervisor for absences and ensures that work is covered. Flexible in work schedule when needed.
2. Exhibits appropriate level of technical knowledge for the position.
3. Works well with a team, keeps others informed of information needed. Treats others with
respect, maintaining a spirit of cooperation.
4. Demonstrates the ability to access family needs.
5. Maintains effective and professional verbal and written interactions with peers, customers, supervisors, and other staff. Uses diplomacy and tact in dealing with difficult situations or people. Demonstrates effective listening skills. Is receptive to constructive feedback.
6. Demonstrates the ability and willingness to handle new assignments, changes in procedures and business requirements. Identifies what needs to be done and takes appropriate action.
7. Performs work conscientiously with a high degree of accuracy.
- Completes assigned work, meets deadlines without reminders/follow-up from supervisor or
others.
- Meets goals and objectives as mutually agreed upon during last performance review (if
applicable).
POSITION REQUIREMENTS: Applicants must possess a Bachelor’s degree in a behavioral health field and have at least 3 years experience. Preference will be given to those who have experience in working with individuals who have a dual diagnosis of substance use and mental illness; or those who have experience working with NFMHs and/or CMHCs. Applicants must have a valid Kansas driver’s license and consistent to a background check. Frequent out of town travel is required.
PHYSICAL REQUIREMENTS:
* Driving (statewide)
* Typing/data entry, writing/note taking
* Lifting/carrying up to thirty (30) pounds
* Bending/Stooping/Climbing stairs
All the above duties and responsibilities are considered essential job functions subject to reasonable accommodation. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. This job description is not to be construed as a detailed statement of duties, responsibilities, or requirements. Employees may be required to perform any other job-related instructions as requested by their supervisors, subject to reasonable accommodation.
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