Medical Assistant - East Side Clinic

As a Medical Assistant or Medical Assistant Trainee at PHC you will support the delivery of healthcare by providing clinical care and administrative support as delegated by licensed clinical staff. You will work in accordance with standard and scope established by PHC policies and procedures and will performs work with special consideration for patient safety and infection control policies and procedures. 

This position typically works at East Side Clinic and is scheduled 40 hours per week, Monday 8 AM - 8 PM, Tuesday Off, Wednesday 8 - 5 PM, Thursday 8 AM - 8 PM, Friday 8 AM - 5 PM. You will be scheduled for the Saturday rotation, 9 AM - 1 PM, approximately once every 6 - 8 weeks. This position is eligible for a $5.00 per hour shift differential when working a 3-hour shift either on a Saturday or after 5 PM on a weekday. 

Our team members are occasionally needed to cover other shifts or to work at other PHC clinics. Mileage reimbursement and/or an out of town travel bonus may apply. 

What You'll Do

1. Collaborates with assigned Patient Care Team and others to provide needed healthcare to patients in a clinic setting.  Performs assigned workflows efficiently and effectively. 
2. Prepares for exam/procedure and assists provider as requested. Facilitates the patient rooming and intake process and obtains accurate patient vital signs per established workflow. 
3. Documents patient care accurately and timely in the electronic health record. Completes timely prior authorizations and referrals per established guidelines.
4. Performs point-of-care testing per CLIA guidelines and other established workflows. Ensures service orders are completed timely. Administers medications, immunizations, and treatments per written or standing orders.
5. Provides patient education appropriate to the patient’s age and identified learning needs. 
6. Completes and accurately documents quality controls per established process. Performs pre-cleaning and transport of contaminated instruments per infection control policies and procedures. Routinely evaluates supply levels in exam rooms, removing expired supplies and restocking as appropriate. 
7. Performs other duties as assigned.

PHC provides opportunities for Medical Assistants and Medical Assistant Trainees depending on the candidate’s education and experience. Medical Assistant Trainees complete on-the-job training under supervision for approximately 6 months. 

Qualifications Needed for a Medical Assistant

• Post-secondary diploma, certificate, or Associate degree in Medical Assisting or high school diploma or equivalent plus a minimum of one year of experience as a Medical Assistant.

• Must be obtained within 90 days of employment: 

  • Basic Life Support for Healthcare Providers.

  • Mandatory Reporter Training for Child Abuse and Dependent Adult Abuse recognized by the State of Iowa.

Qualifications Needed for a Medical Assistant Trainee

• High school diploma or equivalent.

• A minimum of one year of experience providing direct patient care that included clinical competencies such as: vital signs, patient rooming & intake, electronic health record documentation, medication reconciliation, venipuncture, injections, electrocardiography, point-of-care testing, medication administration, clinical judgment & escalation, infection control, or patient education. For internal candidates, a minimum of one year of experience at PHC may be considered in lieu of direct patient care experience. 

• Must be obtained within 90 days of employment: 

  • Basic Life Support for Healthcare Providers.

  • Mandatory Reporter Training for Child Abuse and Dependent Adult Abuse recognized by the State of Iowa.

Skills Needed for Medical Assistants & Trainees

• Basic computer proficiency, including use of email, word processing, and spreadsheet applications. 

• Excellent interpersonal, teamwork, and collaboration skills.

• Effective written and verbal communication skills.

• Excellent customer service skills.

• Demonstrates initiative with ability to work independently with minimal supervision.

• Organization and prioritization skills.

• Detail orientation with a high degree of accuracy.  

• Effective problem-solving skills.

• Demonstrates professionalism, interacts with others calmly and empathically, and effectively works through difficult interactions.

We Take Care of Our People

Your experience and skills determine your base pay. The hiring range for a Medical Assistant Trainee is typically $17.00-21.25 per hour and for a Medical Assistant is $18.65 - 23.35 per hour. Highly experienced candidates may be considered for additional compensation up to the pay range maximum. In addition to base pay, PHC offers a comprehensive benefits package, including:

• Generous PTO accrual 

• Eight paid holidays

• License/certification fee reimbursement*

• Paid time off for continuing education*

• Tuition reimbursement program

• 401k with company match

• Medical, dental, & vision coverage

• Life & disability insurance

• Flexible spending & health savings accounts

• Supplemental accident & critical illness insurance

• Discounted pet insurance

• PHC Pride rewards program

Visit https://phciowa.org/careers for a summary of PHC’s benefits.

*Applies to individuals with certification. 

Grow Your Career with PHC

We take pride in offering development and growth opportunities to our team. Some of our training opportunities include Emerging Leaders, Dental Assitant Trainee Program, & Medical Assistant Trainee Program. In the last year, over 30% of our open positions were filled through promotions or transfers. 

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