What are the responsibilities and job description for the Large Animal Customer Service Representative position at ADP Workforce Now?
Large Animal Customer Service Representative (Part-Time)
Quakertown Veterinary Clinic is seeking a friendly, organized, and professional Customer Service Representative to join our Large Animal Reception team.
If you enjoy working with people, thrive in a busy environment, and have an appreciation for horses and farm animals, we'd love to hear from you. As part of our 24/7 veterinary hospital, you'll play an important role in creating a positive experience for clients while supporting our large animal veterinarians and staff.
Our team is committed to providing compassionate, high-quality veterinary care and outstanding customer service every step of the way.
What You'll Do
As a member of our reception team, you'll help ensure the day-to-day operation of the large animal service runs smoothly. Responsibilities include:
- Answering incoming phone calls in a courteous and professional manner
- Assisting clients with questions and directing inquiries to the appropriate team members
- Welcoming clients and managing the check-in and check-out process
- Scheduling appointments and maintaining an organized daily schedule
- Entering and updating client and patient records accurately
- Preparing invoices and processing payments
- Performing general administrative tasks, including filing, email, mail handling, and maintaining records
- Completing and organizing required state documentation
Schedule
- Part-time position
- Consistent daytime hours supporting our Large Animal service
What We're Looking For
- Previous experience in customer service, reception, or a client-facing role is required
- Strong verbal and written communication skills
- Excellent organizational skills with the ability to manage multiple tasks efficiently
- A positive, team-oriented attitude and a commitment to providing exceptional customer service
- Comfort working in a veterinary setting; experience with large animals is helpful but not required
- Professional communication, appearance, and conduct
Salary : $16 - $18