IT Specialist

IT Specialist, Northwestern Publishing House

Part-time, Hourly

Northwestern Publishing House

Waukesha, WI, US

SUMMARY

Northwestern Publishing House is the Wisconsin Evangelical Lutheran Synod’s publisher located in the WELS Center for Mission and Ministry in Waukesha, Wisconsin. The mission of Northwestern Publishing House (NPH) is to develop and deliver biblically sound Christ-centered resources within the Wisconsin Evangelical Lutheran Synod and beyond.   

Northwestern Publishing House is seeking a part-time IT Specialist. As part of our information technology (IT) team you will daily support the work of connecting people with God’s Word through the publishing and distribution of quality Christian books and gifts.

ESSENTIAL DUTIES AND RESPONSIBILITIES

In this important role, you will work closely with other IT staff and will be responsible for supporting the work of NPH by providing:

• PC, Mac, and systems support
• Systems security
• Network administration
• Business information

SUPERVISORY RESPONSIBILITIES

This position has no supervisory responsibilities. However, the IT Specialist will work to develop the skills of those they interact with.

QUALIFICATIONS

It takes hard work, a proactive approach, a positive outlook, and the ability to interact well with others to be successful in any position. In this position, you will have the opportunity to work with team members across all areas of the organization. Some skills that will be helpful in the IT Specialist role are:

• Solid analytical and problem-solving skills
• Detail focus balanced with an ability to set priorities and meet deadlines
• Ability to effectively respond to shifting priorities

An ability and appreciation for working collaboratively and thriving on multitasking in a fast-paced environment are also success factors.

EDUCATION AND/OR EXPERIENCE

An IT or business systems related degree or degree in progress along with the following experience is preferred:

• Experience with NetSuite ERP or other SaaS ERP systems
• Experience with Microsoft Word, Excel, and Access
• Experience with data exports, manipulation, and imports
• Experience with Visual Basic for Applications
• Experience with Crystal Reports

LANGUAGE SKILLS

Strong written and verbal communications skills are required to be successful in this position. 

ANALYSIS/REASONING ABILITY

Ensuring accuracy in data and findings, applying solid analytical skills, drawing sound and actionable conclusions, and effectively communicating those conclusions are critical to success in this position. 

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by a staff member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

 While performing the duties of this job, the staff member is regularly required to sit. This individual is frequently required to talk and hear. Manual dexterity and coordination are required over 90% of the work period while operating equipment such as phones, computers, computer keyboard, mouse and similar office machines. The staff member is occasionally required to stand and reach with hands and arms. The staff member must occasionally lift and/or move up to 35 pounds. Specific vision abilities required by this job include close vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT

NPH serves others through mission-focused employees committed to sharing God’s Word within the Wisconsin Evangelical Lutheran Synod and beyond.

 The work environment characteristics described here are representative of those a staff member encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate. 

DISCLAIMER

The above statements are representative. They are not all-inclusive and are not to be construed as a complete list of all responsibilities, duties, and skills that may be required.