Human Resources Specialist

Position Summary

The Human Resources Specialist provides responsive administrative and operational support across the Human Resources function, with a significant focus on recruiting coordination and candidate support. This role assists with payroll, benefits, HR reporting, employee records, onboarding, and routine employee questions while ensuring accurate, timely, and confidential service. The Specialist works under established procedures, escalates non-routine or sensitive matters to the appropriate HR team member, and helps the team deliver a consistent employee and candidate experience.

Essential Duties and Responsibilities

Duties include but are not limited to the following:

• Provide day-to-day recruiting support, including posting approved openings, reviewing applications against established criteria, conducting initial candidate screens, coordinating interviews, and maintaining timely candidate communication

• Maintain accurate candidate and requisition information, prepare offer materials using approved templates, complete pre-employment steps, and help keep recruiting and hiring milestones on track

• Support new-hire onboarding by coordinating communications, collecting required paperwork, completing Form I-9 processes, updating onboarding trackers, and assisting with orientation activities

• Enter and maintain accurate employee data in the HR information system and perform routine audits to support complete, reliable records

• Assist with payroll preparation and post-payroll activities, including data review, routine reporting, final-pay calculations, and state or local setup, following established procedures and review requirements

• Support benefits administration by processing routine enrollment changes, assisting with open enrollment and wellness activities, reconciling benefit information, and helping resolve basic employee questions

• Prepare recurring HR reports, maintain trackers, and compile data for payroll, benefits, recruiting, compliance, and workforce reporting

• Monitor shared HR communication channels and respond promptly to routine employee questions regarding benefits, payroll, policies, and HR processes; route complex, sensitive, or employee-relations matters to the appropriate HR team member

• Assist with employee changes and separations by preparing documentation, updating systems and records, coordinating required communications, and completing assigned offboarding steps

• Assign required training, track completion, organize personnel documentation, and support routine compliance and record-retention activities

• Identify opportunities to improve administrative workflows, templates, self-service resources, reporting, and use of HR technology

• Provide administrative support for HR projects and perform other related duties as assigned

Required Skills and Abilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Strong customer-service orientation and the ability to communicate professionally and helpfully with candidates, employees, and managers

• Excellent organization, follow-through, and attention to detail with the ability to manage deadlines and shifting priorities

• High level of discretion and commitment to maintaining the confidentiality of employee, candidate, payroll, and benefits information

• Ability to follow established procedures, recognize when a matter requires escalation, and seek guidance appropriately

• Clear and professional written and verbal communication skills

• Comfort working with data, spreadsheets, reports, and detailed administrative processes with a high degree of accuracy

• Proficiency with Microsoft Word, Excel, Outlook, and related business applications; ability to learn HR, payroll, recruiting, and reporting systems

• Initiative, adaptability, and willingness to learn new responsibilities in a fast-paced, team-oriented environment

• Ability to work effectively with a variety of people and personality styles

Minimum Education and Experience

• High school diploma or equivalent

• Experience in an admin, recruiting, payroll, benefits, customer-service, or other detail-oriented support role preferred

• Demonstrated reliability, professionalism, learning agility, and experience handling sensitive information

Physical Demands and Work Environment

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. This description reflects management’s assignment of essential functions; it does not proscribe or restrict the tasks that may be assigned.

• Physical Demands: While performing the duties of this job, the employee is regularly required to remain in a stationary position for at least 50% of the time. The employee needs to occasionally move about inside the office to access file cabinets, office machinery, etc. The general level of physical activity would be defined as sedentary. The employee is regularly required to operate a computer and other office productivity machinery, such as a calculator, telephone, copy machine, and printer. Some movements of the hands, arms, and wrists may involve repetitive motions. Specific vision abilities required by this job include the ability to detect, determine, perceive, identify, recognize, judge, observe, inspect, estimate, and assess various activities and surroundings.

• Cognitive/Mental Requirements: While performing the duties of this job, the employee is regularly required to comprehend and use basic language, either written or spoken, to communicate simple and complex information, ideas, and information. The employee is also required to use logic to define problems, collect information, establish facts, draw valid conclusions, interpret information, and deal with abstract variables for unique or unfamiliar situations. The employee must use problem-solving skills to formulate and apply appropriate courses of action for routine or familiar situations. The employee may be required to perform numerical operations including basic counting, adding, subtracting, multiplying, and dividing or more complex quantitative calculations.

• Work Environment: While performing the duties of this job, the employee is inside a central heat and air-conditioned office building. The noise level in the work environment is minimal.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of an employee. Duties, responsibilities, and activities may change at any time with or without notice.

eShipping LLC is an equal opportunity employer.