Front of House

General Purpose

To take orders for food and drinks, to ensure order is accurately filled, to collect and process payments. Accurately prepare order to customers' request.

Job Duties and Responsibilities

• Greet customers politely 
• Provide customers with exceptional customer service
• Efficiently and accurately take customers' orders
• Good communication skills - able to follow instructions, able to understand and follow health and safety procedures
• Assemble orders correctly to meet quality standards and hygiene requirements
• Check food is served at correct temperature and correct portion 
• Address customer's questions and concerns
• Resolve customer complaints
• Replenish utensils, napkins, condiments as needed
• Ability to stay calm under pressure
• Ability to work as a part of a team
• Flexibility regarding work schedules
• High energy level

Physical Job Requirements 

• Able to stand for long periods of time
• Physical dexterity required to clean work and eating areas
• Able to use cleaning equipment and supplies