Family Functional Therapy (FFT) - Program Manager

EMPLOYER INFORMATION:

Clifford Beers is a mental health clinic serving children and families. Our mission is to provide integrated services addressing mental, physical, and social determinants in order to improve health, resiliency and quality of life for children, families and communities.

PURPOSE:

The Family Functional Therapy (FFT) Program Manager directs and coordinates day-to-day operations of the program (s) and implements programmatic and administrative policies and procedures to attain Program goals and to ensure quality delivery of services for clients and families.  

KEY RESPONSIBILITIES:

• Direct the FFT therapist team and provide clinical supervision following FFT supervisor certification. Until such time clinical supervision will be provided by an FFT consultant.

• Support a team of therapists and bolster their understanding of the model and the skills needed to engage ambivalent clients.
• Comply with and demonstrate fidelity to FFT model, policies, and procedures.
• Review model fidelity reports of your assigned team on a regular basis.
• Managing and leading assigned clinical program and ensuring that clinical program objectives support Clinic strategic plan
• Hold a caseload of 5 families, as prescribed by the Functional Family Therapy model.
• Making programmatic and administrative recommendations to supervisor
• Supervising, coaching, establishing performance expectations of, and evaluating program staff
• Facilitating effective communication among program staff, management, and internal and external customers to ensure seamless service
• Identifying needs and providing opportunities for staff development
• Tracking Program expenses and income to ensure viability of services
• May supervise and evaluate interns, fellows, residents, or graduate student(s) in their daily responsibilities – or delegate this function
• Assigning or delegating responsibility for specified work or functional activities
• Participating in community and State training activities to promote individual professional growth and development
• Collaborating in the development of treatment plans, clinical evaluations, case referrals to provide the most appropriate interventions 
• After hours administrative on-call responsibility
• Performing other related and appropriate duties as directed 

EDUCATION AND EXPERIENCE:

• Required: Master’s Level Licensed, LPC, LMFT or LCSW
• Three years related experience
• Licensed in behavioral health discipline 

COMPETENCIES:

Must demonstrate the following competencies:

• Diversity and Inclusion: 
   Foster an environment in which all members of the organization/agency community, from staff to providers, partners and clients (HUSKY Health), are treated equitably and are able to contribute fully and meaningfully to the mission of the organization/agency.  

• Be committed to advancing Health Equity and trauma-informed anti-racist activities, including but not limited to participating in training and collaborating in related workgroups.

Employees must make every effort to:

1. Treat others with respect
2. Practice cultural humility
3. Elicit and welcome different points of view
4. Uphold trauma-informed and anti-racist practices

• Integrity: 
   Act ethically with honesty and consistency regardless of the situation. Employees must make every effort to:

1. Be accountable for his/her/their own actions
2. Make decisions based on what is better for the families and employees
3. Build and maintain trust among co-workers and our families
4. Uphold honesty in all actions 

• Excellence: 
   Commitment to deliver outstanding practices in both managing the organization, service delivery, and collaborating with partners.  Employees must make every effort to:

1. Utilize data and research to provide the highest quality of care 
2. Regularly participate in professional development to stay current with the  most recent and progressive “best” practices
3. Promote continuous quality assessment and improvement

• Communication: 
   The ability to express oneself clearly and professionally both in writing, conversations, and in nonverbal communication with others.  Employees must make every effort to:

1. Oral Communication
   • Speak clearly and in an organized manner that can be easily understood
   • Express ideas concisely and respectfully
   • Summarize or paraphrase his/her/their understanding of what others have said to verify understanding and prevent miscommunication
   • Hold herself/himself/themselves accountable for pitch, speed, tone and volume of voice while speaking
   • Show understanding of professional and cultural implications of body posture, stance, gestures, proximity to listener, facial expressions and appearance

1. Written Communication
   • Write clear and concise sentences devoid of grammatical and spelling errors
   • Tailor writing style to the audience of the message
   • Write in a respectful and tactful manner

SKILLS:

• Demonstrated knowledge in Electronic Health Records
• Demonstrated leadership abilities
• Ability to make sound decisions
• Demonstrated organizational skills
• Demonstrated knowledge of recruitment, performance evaluation and training processes
• Attention to detail
• Demonstrated customer service skills
• Demonstrated ability to proactively ensure that the program[s] runs smoothly and staff is fully supported.
• Demonstrated ability to effectively allocate time to complete work; delegate appropriately; coordinate and manages employees’ and own schedule to maximize return and decrease downtime.
• Ability to involve others in team decisions and actions; values and elicits differing opinions to strengthen results.
• Ability to adhere to the team’s expectations and guidelines and demonstrate personal commitment to the team
• Dedicated ability to promote agency mission and vision across department

REQUIREMENTS:

• Valid driver’s license and reliable transportation

TRAVEL:

• This role may require travel throughout the State of Connecticut.   

PHYSICAL ABILITIES:

• 20 % of the time is spent making repetitive motions
• 50 % of the time spent sitting
• 10 % walking, bending, standing, stooping, crouching or kneeling
• 20 % of the time is spent using hands to type, write, or use controls
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

ENVIRONMENTAL CONDITIONS

• Indoors, Environmentally controlled
• Close Physical Proximity to coworkers

As an organization committed to Anti-Racist practice, we strongly encourage people of color, LGBTQ , veterans, parents, and individuals with disabilities to apply. In your application, please feel free to note which pronouns you use (For example- she/her/hers, he/him/his, they/them/theirs, etc.)

If you need reasonable accommodations at any point during the interview process, please let us know. 

We are an equal opportunity employer who will welcome everyone to our team!