Job Title | Director of Project Management (former Director of Health Homes and Special Projects) |
Department | Administration |
Reporting Structure | Chief Medical Officer |
Pay Grade/Salary | 11 |
Exempt/Non-Exempt | Exempt | Bargaining Unit: | At-Will |
Work Location | Varies | Employment Status (FTE) | Full-Time | 1.0 |
Job Summary |
Under the general supervision of the Chief Medical Officer, the Director of Project Management provides organization wide leadership and oversight for all project management activities across DWIHN. This role is responsible for establishing standardized project management methodologies, reviewing and analyzing proposed projects, ensuring alignment with strategic priorities, and overseeing project execution from initiation through sustainability. The Director ensures that all projects include clear objectives, measurable outcomes, defined workflows, and long term sustainability plans. This position supervises project management staff and supports organizational transformation through data driven decision making and cross departmental collaboration |
Essential Duties & Responsibilities |
Organization‑Wide Project Leadership - Provides organization‑wide leadership in developing, implementing, and maintaining standardized project management methodologies, tools, and reporting processes.
- Oversees the organization’s full project portfolio to ensure alignment with strategic goals and executive directives.
- Conducts initial analysis of proposed projects from departments across the organization to determine feasibility, scope, risk, resource needs, and alignment with organizational priorities.
- Reviews and approves project plans from start to finish, ensuring clearly defined goals, timelines, deliverables, workflows, and accountability structures.
- Outlines and documents project processes, implementation steps, decision points, and required deliverables for consistent execution.
Project Execution, Monitoring, & Data Analysis - Ensures all projects incorporate measurable outcomes, pre‑ and post‑implementation data analysis, and documented sustainability plans.
- Monitors project performance organization‑wide, identifying gaps, risks, and improvement opportunities.
- Collects, analyzes, and reports outcome data to evaluate project effectiveness and recommend operational improvements.
- Develops and maintains organizational project dashboards, tracking systems, and performance metrics.
- Leads quality improvement and process redesign initiatives that support organizational transformation and efficiency.
Cross‑Departmental Collaboration & Governance - Provides consultation, training, and technical assistance to departmental leaders and project teams on project management best practices.
- Guides departments in identifying operational gaps and process inefficiencies that may require project intervention.
- Leads cross‑functional workgroups to resolve implementation challenges and support project completion.
- Ensures project work aligns with regulatory, compliance, and accreditation standards.
- Makes data‑driven recommendations to executive leadership regarding projects, workflows, resource needs, and strategic priorities.
Leadership & Administration - Supervises project management and support staff assigned to the Project Management Office (PMO) and involved in the Projects.
- Develops and monitors productivity, efficiency, and quality standards for project operations.
- Represents the organization at meetings, committees, and external forums as assigned by the Supervisor
- Performs additional related duties as assigned by Supervisor.
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KNOWLEDGE, SKILLS AND ABILITIES (KSA’S): |
Knowledge - Knowledge of project management methodologies and organizational project governance.
- Knowledge of process improvement and quality improvement frameworks.
- Knowledge of data analysis, performance measurement, and outcome tracking.
- Knowledge of organizational operations, workflows, and system design.
- Knowledge of compliance, regulatory requirements, and accreditation principles.
- Knowledge of budget and financial considerations related to project planning.
Skills - Leadership and staff supervision.
- Project planning, implementation, and evaluation skills.
- Strong analytical and critical thinking skills.
- Workflow design and process mapping skills.
- Communication, presentation, and interpersonal skills.
- Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, and Teams.
- Strategic planning and decision‑making skills.
Abilities - Ability to manage multiple projects simultaneously and meet deadlines.
- Ability to develop sustainability plans and long‑term monitoring structures.
- Ability to create consistent project processes and govern implementation.
- Ability to collaborate across departments and with diverse teams.
- Strong judgment and reasoning ability.
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Required Education & Experience: |
REQUIRED EDUCATION - A Master’s Degree from a recognized college or university in Human Services, Business Administration, Public Administration, Health Administration, Social Sciences, or a related field. A Bachelors of Nursing with relevant administrative experience would be considered.
REQUIRED EXPERIENCE - Five (5) years of full time professional experience in human services, healthcare, behavioral health, or related operations.
- Three (3) years of full time experience in project management, program administration, quality improvement, or system redesign.
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Required License(s)/Certifications - Lean Six Sigma (Green Belt or higher), PMP, CAPM, or other recognized project management certification preferred.
- A Valid Driver’s License with acceptable driving record
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WORKING CONDITIONS: |
- Work is typically performed in an office setting but may require travel throughout Wayne County and the State of Michigan.
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- This description reflects essential job functions but is not an exhaustive list. Management may modify responsibilities at any time.
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EEOC Statement |
DWIHN is an Equal Employment Opportunity Employer committed to fair, consistent, and merit-based hiring practices. All qualified applicants are considered for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity, or any other status protected under applicable federal, state, local law. Employment decisions are based solely on job-related qualifications, demonstrated competencies, and organizational needs. DWIHN maintains policies and procedures designed to ensure that recruitment, selection, promotion and all other employment actions are conducted in a manner that is objective, equitable and non-discriminatory. |
