What are the responsibilities and job description for the Digital Media-Web Content Specialist position at ADP Workforce Now?
Position Title: Digital Media & Web Content Specialist
Department: Compliance and Systems Security
Job Purpose: The Digital Media & Web Content Specialist promotes those with intellectual/developmental disabilities to live their best lives by creating and maintaining the agencies’ digital media presence both externally and within the agency. You will also be involved in the community development efforts to promote agency services, maintain the agency Intranet site, and assist with IT projects which include digital media content.
Evaluated By: Director of Compliance and Systems Security
Supervision Given: None
Classification: Non-Exempt
Qualifications:
- 2 years of creating digital media and website design related experience
- Ability to communicate and enforce new ideas and processes, growth-minded, solutions oriented
- Strong communication: you have great verbal and written communication skills in both internal and external settings
- Proficiency in using Adobe Creative Suite, Canva, WordPress, Buffer, and SharePoint required
- Experience in planning and execution of digital media projects in a cross-functional environment
- Demonstrated experience with building and maintaining WordPress sites and other digital media using accessibility best practices
- Experience in visual design and branding in web and print media
- Must Possess, maintain, and operate a personal electronic device for the purpose of communication, two-factor authentication, and tracking hours worked
Essential Functions:
Promotes the PCBS Mission
- Creativity: all digital media projects need to relate back to the PCBS Vision, Mission, and Values Statements
- Represent PCBS at public events by capturing photography and video content for marketing, communications, and promotional purposes.
- Supports a Person-Centered philosophy
- Ensures the human and legal rights of persons served are respected
- Promotes community awareness and demonstrated involvement of the persons served
Digital Media, Business Development & Technical Support
- Create digital media content for posting to websites, print media, social media, and internal systems
- Create and update content on agency websites and on internal SharePoint Online sites which meets WCAG 2.1 Level AA legal technical standard
- Ability to plan and create digital media and marketing campaigns
- Provide individual instruction and/or training to users on new or updated technologies
Ensures Excellence in maintaining PCBS Systems
- Ensures compliance with HIPAA regulations, including PHI and ePHI
- Track and analyze social media analytic reports on a regular basis
- Assists with routine system and file backups of all social media, website, and digital media content
- Creates and maintains current IT documentation
- Continuously review and identify areas of efficiency for agency and bring forth solutions to implement
Leads a Positive Work-Environment
- Proactive: you’re driven, self-motivated, and take initiative to get things done
- Ability to work both individually and collaboratively, in a team environment
- Ability to work well under deadlines in a changing environment and perform multiple tasks effectively and concurrently, as well as strong attention to detail
- Assists on IT projects
Secondary Functions:
- Provide basic technical support in an IT Helpdesk backup role
- Attends all meetings and agency functions as required
- Performs all other duties assigned by Supervisor
Physical Requirements/Working Conditions:
- Job demands include extended periods of sitting with some periods of standing and walking
- Will occasionally require light lifting, kneeling, stooping, crouching, or bending as appropriate
- Will possibly require some physical intervention if confronted by a person displaying combative or potentially dangerous behavior
- Will require periods of driving agency vehicles.
- Office based role with noise from persons served, office machines, and telephones. Will have a substantial use of computers and/or other devices and screens. May be exposed to bloodborne pathogens, infectious diseases, and parasites.
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