Deputy Director, Programs (Aspen)

Best Buddies International is a nonprofit 501(c)(3) organization dedicated to establishing a global volunteer movement that creates opportunities for one-to-one friendships, integrated employment, leadership development, inclusive living, and family support for individuals with intellectual and developmental disabilities (IDD).

Best Buddies is the largest organization dedicated to ending the social, physical and economic isolation of the 200 million people worldwide with intellectual and developmental disabilities (IDD). Our programs empower people with IDD to form meaningful friendships with their peers, secure jobs, improve communication and advocacy skills, and live independently, while also offering support for their families.

Job Title: Deputy Director, Programs (Aspen)

Department: State Operations and Programs

Reports to: State Director

Salary Range: $62,000-$65,000

Position Overview: The primary responsibility of the Deputy Director, Programs is to manage a small caseload of Friendship program chapters and volunteers while supporting a small caseload of participants in securing and maintaining competitive employment. This hybrid position combines chapter and volunteer management with individualized vocational coaching for people with intellectual and developmental disabilities (IDD).

The Deputy Director, Programs works closely with chapter leaders, volunteers, employers, and participants to create inclusive, supportive communities and workplaces. This role involves cultivating strong relationships, providing resources and training, and ensuring positive outcomes in both Friendship and Employment programs.

Job Requirements:

• Bachelor’s degree or minimum of three years of relevant professional experience; Best Buddies program experience a plus.
• Comfortable engaging with individuals with IDD, including youth and adults, and addressing sensitive issues with empathy.
• Strong relationship-building, communication, and facilitation skills; able to manage multiple priorities and achieve results from a variety of stakeholders.
• Basic project and time management skills, with strong initiative and self-assessment abilities.
• Proficient with Microsoft Office 365, social media platforms, and database systems.
• Willing and able to travel frequently, work evenings and weekends as necessary, and use a personal vehicle with applicable insurance.

Job Duties include, but are not limited to:

Programs - Friendship

• Manage a caseload of school- and/or community-based Friendship chapters, serving as the main point of contact for leaders and volunteers.
• Provide direct and consistent support to chapter leaders, including virtual and in-person trainings, resources, and guidance on Best Buddies policies and expectations.
• Track and report chapter participation, recruitment, and outcomes using online tools.
• Ensure compliance with program guidelines, including risk management, buddy pair matching, and leadership development.
• Facilitate opportunities for chapter members to engage in state and national events, such as Leadership Conference and Friendship Walk.

Programs - Employment

• Use a person-centered approach to help participants identify employment opportunities that match their skills, interests, and transportation options.
• Support participants through job development, placement, onboarding, and training, with the goal of fostering workplace independence.
• Maintain ongoing relationships with participants, guardians, employers, and vocational rehabilitation counselors.
• Educate participants on workplace safety and employee rights; provide resources for navigating benefits, such as WIPA or CWIC services.
• Provide travel training and identify natural workplace supports.

Fund Development 

• Engage participants and volunteers in local, state, and national fundraising efforts.
• Support state fundraising events and provide program impact data for donor communications.
• Encourage chapter and participant involvement in organization-wide campaigns and events.

Community Engagement and Marketing

• Build and maintain relationships with employers, volunteers, and community partners to promote Best Buddies’ mission.
• Represent Best Buddies through public speaking, outreach events, and corporate or community trainings.
• Share “mission moments” and success stories for marketing, social media, and awareness campaigns.
• Ensure all program promotion adheres to Best Buddies brand standards.

Operations

• Maintain accurate and timely documentation in all program databases (Salesforce, etc.).
• Complete all required paperwork and reporting for Friendship and Employment programs, including those needed for funding agencies.
• Adhere to Best Buddies’ policies, procedures, and professional standards for staff conduct, confidentiality, and communication.

Best Buddies® is an affirmative action employer, in addition to an EOE and M/F/V/PWD/PV employer. Diversity, equity, and inclusion are foundational to Best Buddies International’s core values and help the organization continue to achieve its mission. Here at Best Buddies, our goal is to lead and advocate for a more inclusive world.