What are the responsibilities and job description for the Collector I position at ADP Workforce Now?
All Star Healthcare Solutions is looking for dedicated, energetic, hardworking individuals who want to join a very successful and growing healthcare staffing company in the North Broward area. Our culture is professional and fast-paced, yet not overly "corporate." We pride ourselves on effectively servicing our Providers, Clients, and the Community; while also focusing on our employees' personal, professional, and financial goals. As a Sun-Sentinel Top Places to Work recipient, All Star is the team to join if you are looking for specialized development, benefits, competitive pay, and job expansion, in a fun and collaborative environment.
The Collector I will be responsible for providing financial, administrative, and clerical services to the All Star Finance Department. The Collector I will ensure accuracy and efficiency of operations, process and monitor incoming payments and secure revenue by verifying and posting receipts.
Essential Duties & Responsibilities:
- Maintain up-to-date billing system.
- Generate and send out invoices to All Star clients as assigned.
- Follow up on, collect and allocate payments.
- Follow up on VMS invoices as assigned.
- Carry out billing, collection, and reporting activities according to specific deadlines.
- Perform account reconciliations.
- Monitor customer account details for non-payments, delayed payments, and other deformities.
- Research and resolve payment discrepancies.
- Generate age analysis for review and action.
- Ensure collections with both perm and locums
- Follow up on client payments and client inquiries
- Review accounts receivable aging to ensure compliance.
- Assess and handle client issues and rejections
- Maintain accounts receivable customer files and records.
- Follow established procedures for processing receipts, cash etc.
- Process credit card payments and prepare bank deposits.
- Investigate and resolve customer queries and process adjustments accordingly.
- Communicate with customers via phone, email, or mail.
- Develop a recovery system and initiate collection efforts.
- Collect data and prepare monthly metrics.
- Manages multiple projects as assigned by the Controller or Senior Management as needed.
- Ensures attendance/punctuality is adhered to – is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time
- Other duties as assigned and modified at manager’s discretion.
KNOWLEDGE, SKILLS AND ABILITIES:
- Proven experience as Collector I
- Knowledge of general accounting principles.
- Excellent analytical, problem solving and decision-making skills.
- Dependable/Detail oriented good organizational skills and interpersonal skills.
- Good computer skills including some database management.
- Proficient using Microsoft Office, particularly Excel, Word and Outlook.
- Ability to multi-task to meet all deadlines.
- Proficient in mathematical and logical deduction skills.
- Excellent written and verbal communication skills.
Education / Experience/ SPECIALIZED KNOWLEDGE requirements:
- Bachelor’s Degree preferred.
- Minimum of 2 years’ experience of accounting or related field.
- Sage Intacct accounting software experience preferred
- Successful completion of new hire training