What are the responsibilities and job description for the Clinical Liaison RN position at ADP Workforce Now?
ContinuumRx, the nation’s leading JV specialty and home infusion therapy expert, is seeking a Clinical Liaison (RN) to support our Nashville, TN Team. The ideal candidate needs to possess strong interpersonal skills, have an energetic self-starter personality, and exhibits compassion in caring for people. The liaison will be responsible for introducing and educating clinically relevant providers on our products and services, generating referrals, and performing patient education and training on administration of therapy treatments. The liaison position also requires proactively building strong relationships with hospital case managers/social workers, physicians and clinical program directors within the assigned hospital(s) to grow referral rates and achieve service goals.
Roles & Responsibilities:
- Responsible for introducing, educating hospital case managers, discharge planners, social workers, metabolic support teams, inpatient pharmacy, hospitalists, emergency room physicians and other hospital based clinically relevant providers on our products and services.
- Primary responsibilities will include entry of referral data, including patient demographic, diagnosis and medical history, physician, patient insurance plans, and drug/therapy order information, into the CPR system. The Liaison will be responsible for developing and maintaining effective relationships with our hospital partner referral sources, local pharmacy team and corporate intake team.
- Generating new referrals through consistent, coordinated sales and marketing activities within assigned facilities to promote generation of patient referrals.
- Establish professional/peer partnership relationships with referral sources (Discharge Planners, Case Managers, Home Health Agencies, Physician Office Nurse).
- Initial referral coordination
- Perform patient education and training on administration of their therapy treatment and use of associated equipment prior to discharge from the hospital.
- Coordinate patient treatment with Home Health Agency and other ancillary service providers