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Business & Municipal Banking Sales Manager
Reports to: Branch Administration Officer
FLSA Status: Exempt | Supervisory Role: Yes
Why Join Us?
At Trustco Bank, we’re committed to fostering a supportive and inclusive workplace where our employees can grow their careers. We believe that our people are our greatest asset and consider our employees as family. We value each team member’s contribution and offer a supportive, collaborative work environment. If you are ready to lead impactful banking solutions, drive client success, and excel in a collaborative environment, we invite you to become a pivotal part of our innovative banking family. Your expertise will help shape the future of treasury and municipal banking services—apply today to make a meaningful difference.
We believe that investing in our employees means investing in the future of our company. As a valued team member, you will be eligible for a generous compensation and benefits package that includes: medical, dental and vision insurance, a health savings account with an annual employer contribution, a 401(k)-retirement plan with generous employer match, paid time off plus 11 paid federal holidays, training and professional development programs, tuition reimbursement, reduced fees and rates on certain loan products, and much more!
About the Treasury Services & Municipal Banking Manager Role
Are you a dynamic banking professional with a passion for innovative treasury and municipal banking solutions? Join us as the Treasury Services & Municipal Banking Manager, where you'll spearhead the development, implementation, and ongoing management of vital financial services that empower our business clients and municipal partners. This role offers an exceptional opportunity to lead strategic initiatives, foster client relationships, and drive departmental excellence within a forward-thinking financial institution.
As a key architect of our treasury and municipal banking services, you will champion the sales, onboarding, and continuous support of deposit accounts, cash management products, and municipal banking solutions. Your leadership will ensure seamless client experiences, operational efficiency, and compliance with regulatory standards—setting the stage for mutual growth and success.
Key Responsibilities
- Strategic Leadership & Brand Promotion: Cultivate and elevate the bank’s treasury services identity, advocating for innovative solutions, and fostering a culture of ownership and accountability to enhance customer satisfaction and departmental performance.
- Client Onboarding & Relationship Management: Open, maintain, and grow treasury management accounts for diverse business clients, ensuring tailored services meet their evolving needs.
- Operational Excellence: Execute and oversee operational duties related to cash management products, ensuring accuracy, efficiency, and adherence to best practices.
- Primary Client Liaison: Serve as the main point of contact for deposit-related inquiries, providing expert guidance and timely resolution for commercial clients utilizing treasury management services.
- Systems & Regulatory Oversight: Manage communication and coordination of system upgrades, enhancements, and changes; develop and refine procedures to ensure regulatory compliance and operational integrity.
This job description is not exhaustive; duties and responsibilities may change at any time with or without notice.
Qualifications
Required
- Bachelor’s degree in Business, Finance, or a related field, or equivalent professional experience.
- Exceptional verbal and written communication skills.
- Strong organizational skills with the ability to manage multiple priorities and meet tight deadlines.
- Demonstrated ability to work independently and collaboratively.
- Proficiency in Microsoft Office Suite, especially Excel and Word.
- Fluent in English; bilingual a plus
- Access to reliable transportation
Preferred
- Minimum of 2 years’ experience in Commercial Banking or Cash Management services/support, with comprehensive knowledge of deposit products.
- At least 2 years’ experience in Municipal Banking and Public Deposits services/support.
- Master’s degree in Business or a related discipline.
Schedule
Full-time position. Monday – Friday, 8:30 AM – 5:00 PM (evenings/weekends as needed)
Physical Demands:
Primarily sedentary; includes use of standard office equipment.
Equal Employment Opportunity Statement:
Trustco Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, marital status, genetic information, disability, or protected veteran status. This includes, but is not limited to, the following:
• Hiring, placement, upgrading, transfer, demotion or promotion
• Recruitment, advertising or solicitation for employment
• Treatment during employment
• Rates of pay or other forms of compensation
• Selection for training, including apprenticeship
• Layoff or termination
It is the policy of Trustco Bank to cooperate to the fullest extent with the applicable regulations of the Civil Rights Act and any legislation on Equal Employment Opportunity.