What are the responsibilities and job description for the Billing Specialist (Hybrid) Indianapolis, IN position at ADP Workforce Now?
Build Your Career with Location Services
Location Services is a privately owned financial servicing company and provides nine essential services for banks, finance companies and credit unions. Our success is driven by our focus on results, exceptional service, and strong partnerships. Our team takes pride in being one dependable source for our clients, providing a full array of solutions from discovery to recovery to remarketing and beyond.
At Location Services, employees have the opportunity to work in a dynamic industry, support well-known financial organizations, and play an important role in delivering solutions that help our clients succeed.
Why You'll Love Working Here
Our guiding principle is simple: Treat others the way you want to be treated. We value teamwork, open communication, and a workplace where every employee is respected and supported. Every role contributes to helping lenders and consumers navigate the collateral recovery process with professionalism and integrity. Whether your strengths are in customer service, technology, operations, or administration, you'll find a career path with room to learn, advance, and make an impact. We invest in our people with comprehensive medical, dental, and vision coverage, a 401(k) with company match, annual incentive bonuses, legal services, pet insurance, and an Employee Assistance Program. We believe talented, motivated people are the foundation of our success. Together, we challenge ourselves, celebrate achievements, and continue raising the standard in our industry.
Join Location Services and be part of a team that's delivering results, building careers and making a difference every day.
Summary/Objective
The Billing Specialist will provide administrative and clerical support by billing all transactions required, specifically creating invoices and issuing them to our clients. This role requires data entry, certifying the accuracy of invoices, issue billing adjustments, processing past due invoices and interfacing with customer service on customer inquiries according to established policies and procedures in an efficient, timely and accurate manner. This position is located in the Indianapolis, IN area.
Essential Functions
- Process all billing transactions using the Company portals
- Produce billing reminders and communication with customers
- Communicate with the accounting department to address billing adjustments
- Assist in resolving collections by coordinating contact with collections department
- Protect organization’s value by keeping information confidential
Competencies
- Ensures compliance with all company policies, procedures and business ethics and ensures that the policies are communicated and implemented within their team
- Knowledge of basic accounting principles
- Proficiency in MS Office, including the ability to operate computerized accounting and spreadsheet programs
- High degree of accuracy, attention to detail and confidentiality
- Excellent data entry skills
- Effective organizational, communication and time management skills
- Ability to work independently or as a team member
- Excellent customer service
Education and Experience
- Associates Degree or equivalent from a two-year college or technical school
- Bachelors Degree a plus
- Knowledge of general accounting principles, regulatory standards and compliance requirements a bonus
Position Type/Expected Hours of Work
This is a Full-time position. Days and hours of work are variable and based on business need. Evening and weekend work may be required as job duties demand.
Physical Requirements
This position is indoors. Must be able to sit at a computer terminal for an extended period. May be asked to lift approximately 25 lbs. Exposure to moderate noise and light, i.e., business office with computers, phone, printers, light foot traffic.
EEO Statement
Location Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Location Services complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Applicants must be legally authorized to work in the United States