Billing Coordinator

Established in 1978, United Scrap Metal (“USM”) has grown from $200 and a rental truck into one of the largest full-service recyclers in the country. Today, the USM team continues to pioneer innovative, solutions-driven recycling programs through ethical and sustainable practices, which have earned them both acclaim and recognition amongst industry partners. With 600 team members across 10 locations nationally, the company’s commitment to excellence is reflected in its award-winning history, as well as an outstanding client retention rate across thousands of customers throughout North America. Equally as important is the expansion of the team’s focus on philanthropy, sustainability, diversity and carrying out our corporate mission: making a positive impact in the lives of others. USM is proud to make a difference for its customers, partners, team members, communities and the planet as it continues to drive its expansion forward for the next forty years and beyond.

USM is looking for purpose driven individuals who seek to utilize their unique traits and attributes to make a positive impact on the company and further our mission. Team members at United are driven to achieve results and are tenacious in the face of challenges. They are humble and intellectually curious, seeking the ability to roll up their sleeves and “get their hands dirty” to solve complex problems while maintaining the motivation to develop both personally and professionally. Lastly, collaboration is vital to our business and line of work; therefore, our team members must be able to communicate and build relationships with multiple cross functional departments across the organization.

Position Overview: Under the general direction of the Billing Manager and/or the Controller, Billing & Customer Service Coordinator will be responsible for compiling, organizing, reviewing and completing records and documentation related to scrap deliveries.  The individual will aid and support the billing team in ensuring accurate and timely invoice generation.  The role will also support needs and tasks associated with administrative and monetary functions covering the Recycling Center

Reporting Structure: Reports directly to the Billing Manager & works in conjunction with recycling center, billing, shipping and marketing teams.

Primary Objectives: 

• Manage and execute opening and closing responsibilities related to the recycling center
• Maintain recycling center related reporting, process commercial account payments
• Compile and manage billing related documentation, communicate with consumers
• Review and evaluate billing weight variances
• Complete, update and post shippers; finalize billing

Summary of Job Responsibilities:

• Oversee, support ATM activity and assist customers as needed
• Populate and maintain recycling center reports
• Reconcile transactional activity, prepare commercial payments, track petty cash
• Monitor the billing inbox and retrieve all available and applicable weight tickets
• Validate weights shipped against weights received and question large variances
• Access online portals to retrieve consumers’ weight tickets and use them to finalize deliveries
• Scan and save invoices, shippers and corresponding scale tickets
• Review export-related documentation to ensure accuracy, check pricing
• Update and review shippers, prepare transactions for posting
• Ensure a seamless posting process, address errors and posting failures
• Correspond and collaborate with both internal and external stakeholders
• Other miscellaneous duties as assigned

Required Characteristics: 

• High School diploma or equivalent - preferred
• Work experience in a professional setting - preferred
• Capacity to learn and retain complex information, terminology, policies and procedures
• Ability to prioritize, multi-task and organize to help meet established deadlines
• Propensity to successfully work independently or within a team setting

• Ability to fulfill flexible scheduling requirements as determined by organizational needs

Work Hours & Scheduling: 

• Full-time role, 40 hours per week
• Physical, onsite presence required
• Role requires active participation in month-end close processes

                                                                                   We strive to demonstrate our Core Values in all positions at USM:

                                                                       Trust ● Commitment ● Loyalty ● Passion ● Performance ● Service ● Performance 

USM is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. USM will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. USM is a Zero Impairment Workplace. USM provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Talent Acquisition contact or another member of our People Experience Team at careers@unitedscrap.com. The decision on granting reasonable accommodation will be made on a case-by-case basis.