Adult Community Support Specialist

About Us 

Join Betty Jean Kerr People's Health Centers and make a meaningful impact in the lives of individuals and families throughout the St. Louis area. As a mission-driven healthcare organization, we are committed to delivering high-quality, patient-centered care to those who need it most. We offer rewarding healthcare careers, competitive benefits, professional development opportunities, and a supportive, collaborative culture. If you are seeking a career that provides purpose and opportunity, Betty Jean Kerr People's Health Centers is the place to grow, make a difference, and build a rewarding future.

Employee Perks: 

• Affordable Medical & Prescription Drug Benefits
• Healthcare/Dependent Care Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• Dental & Vision
• PTO & Sick Time Accrual
• 10 Paid Holidays
• 401K Employer Match up to 4%
• Voluntary Short-Term Disability
• Employer Paid Long-Term Disability
• Legal Plan/ Plus Parent Plan
• Employee Assistance Program (EAP)
• Employee Discount Programs for Travel, Entertainment, Childcare, Auto & More

About the Role:

The Adult Community Support Specialist plays a vital role in enhancing the quality of life for adults requiring assistance with daily living and community integration. This position focuses on providing personalized support, advocacy, and resource coordination to empower individuals to achieve greater independence and social inclusion. The specialist collaborates closely with clients, families, healthcare providers, and community organizations to develop and implement individualized care plans. Through ongoing assessment and support, the role ensures that clients' physical, emotional, and social needs are met in a respectful and culturally sensitive manner. Ultimately, the Adult Community Support Specialist contributes to building stronger, more connected communities by facilitating access to essential services and promoting client self-sufficiency.

Minimum Qualifications:

• High school diploma or equivalent; associate degree in social work, psychology, or related field preferred.
• At least 1 year of experience working with adult populations in community support or social services.
• Knowledge of community resources, social service systems, and relevant regulations.
• Strong communication and interpersonal skills to effectively engage with diverse clients and stakeholders.
• Ability to maintain confidentiality and demonstrate ethical professional conduct.

Preferred Qualifications:

• Bachelor’s degree in social work, psychology, counseling, or a related human services field.
• Certification in case management or community support services.
• Experience working with individuals with disabilities, mental health challenges, or chronic health conditions.
• Familiarity with crisis intervention techniques and trauma-informed care.
• Proficiency in using electronic case management systems and Microsoft Office applications.

Responsibilities:

• Conduct comprehensive assessments to identify clients' needs, strengths, and goals.
• Develop and implement individualized support plans tailored to each client's unique circumstances.
• Coordinate with healthcare providers, social services, and community resources to ensure seamless service delivery.
• Provide direct support and advocacy to clients in accessing housing, employment, healthcare, and social activities.
• Monitor client progress and adjust support strategies as needed to promote independence and well-being.
• Maintain accurate and confidential documentation of client interactions, progress, and service plans.
• Facilitate group activities and community engagement opportunities to enhance social integration.
• Educate clients and families about available resources, rights, and self-advocacy techniques.
• Respond promptly to crises or emergencies, ensuring client safety and appropriate intervention.
• Participate in multidisciplinary team meetings and contribute to continuous quality improvement initiatives.

Skills:

The Adult Community Support Specialist utilizes strong communication skills daily to build trust and rapport with clients and collaborate effectively with multidisciplinary teams. Problem-solving and critical thinking are essential for assessing client needs and developing tailored support plans that address complex challenges. Organizational skills are employed to manage caseloads, maintain accurate records, and coordinate multiple services efficiently. Empathy and cultural sensitivity guide interactions to ensure respectful and individualized care that honors client diversity. Additionally, proficiency with technology supports documentation, resource research, and communication, enhancing overall service delivery and client outcomes.