Relocation Consultant

Position SummaryThe Relocation Consultant plays a key role in generating new business, building customer relationships, and ensuring accurate move estimates. This position requires a professional, customer‑centric individual who can work independently, communicate effectively, and represent First Class Moving Systems in the community.Essential Functions and Responsibilities:Actively manage new and existing leads resulting in booking appointments and salesLive meetings with customers focusing on estimating, pricing, and brand differentiation resulting in closing the saleFollow up effectively with potential customers to maintain a high closing ratioProspecting and intensive networking to identify and develop new businessConduct in-home and virtual surveys to assess the scope of household goods moves.Advise customers on the move process, service options, policies, and expectations.Deliver accurate and timely estimates based on company pricing tools.Follow up with all leads in a timely and professional manner.Network within the local community and business groups to generate new business.Secure self-generated appointments and maintain a healthy sales pipeline.Operational Communication Clearly communicate customer needs, special requirements, and expectations to Move Coordinators and operations staff.Assist in resolving service issues, including those that may arise after normal business hours.Partner with Move Coordinators on problem‑solving and customer satisfaction.Administrative ResponsibilitiesMaintain and update the sales lead system, CRM, and personal sales calendar.Keep the iPad pricing app and other estimating tools updated.Complete all required documentation accurately and on time.Travel regularly within the assigned sales territory.Qualifications:Work experience in the moving industry, real estate, or outside sales beneficialAssociate’s or Bachelor’s degree preferredHighly effective communication skills, both written and verbalDemonstrated customer service, interpersonal, and negotiation skills.Ability to work independently and manage multiple leads.Willingness to occasionally work outside normal business hours.Understanding of contracts, pricing structures, and service agreements.Comfortable using tablets, mobile apps, CRM systems, and basic computer applications.Valid driver’s license and insurability under company requirements.Preferred:Bachelor’s degree in business, communications, marketing, or related field.Experience in relocation, logistics, transportation, or moving industry.Familiarity with tariffs, pricing strategies, or estimating tools.

Salary : $50,000 - $75,000