What are the responsibilities and job description for the Administrative Analyst position at ADP WFN Test Company?
- Identifying and analyzing root causes of quality issues.
- Proposing and implementing solutions to improve processes and prevent future defects.
- Tracking and reporting on progress in resolving product issues.
- Other Responsibilities:
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- Developing and maintaining test documentation.
- Performing regression testing to ensure changes don't introduce new issues.
- Participating in product design reviews.
- Keeping up-to-date with industry standards and best practices.
- In some cases, may be involved in monitoring customer interactions (e.g., call center quality analysis).
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Salary : $200 - $3,000