Intake Coordinator - Hospice

Our Company: Overview:

• Make a Real Impact - Help patients and families during one of the most important and sensitive times in their lives.
• Use Your Clinical Judgment - Apply your nursing expertise to assess eligibility, coordinate timely admissions, and advocate for patient needs.
• Stay Engaged - Stay involved in patient care coordination without the physical demands of bedside nursing.
• Sharpen Leadership Skills - Serve as a key liaison between families, referral sources, and the care team.

• Guide patients and families through the hospice intake and admission process with care and clarity.
• Review referrals and medical records to ensure patients meet hospice eligibility.
• Triage incoming referrals and coordinate urgent or same-day admissions when needed.
• Educate patients and families on hospice services, answering questions and easing concerns.
• Coordinate services, equipment, and care needs with our team and external providers.
• Verify insurance, obtain authorizations, and document all referral and patient information.
• Communicate with physicians, discharge planners, and other healthcare professionals to ensure continuity of care.
• Ensure all regulatory and compliance steps are followed throughout the intake process.
• Serve as a knowledgeable resource for hospice criteria and support referral sources with alternatives if needed.

Responsibilities:

• Medical, Dental, Vision insurance
• Health Savings & Flexible Spending Accounts (up to $5,000 for childcare)
• Tuition discounts & reimbursement
• 401(k) with company match
• Generous PTO
• Mileage reimbursement
• Access to wellness and discount programs such as Noom, SkinIO (Virtual Skin Cancer Screening), childcare, gym memberships, pet insurance, travel and entertainment discounts and more!
• Benefits may vary by employment status

Qualifications:

• Registered Nurse or Licensed Practical Nurse, with current and unencumbered state licensure.
• At least two years of healthcare experience, preferably in hospice operations.

About our Line of Business: Adoration Home Health and Hospice, an affiliate of BrightSpring Health Services, provides quality and compassionate services in the comfort of home, providing support for patients, families, and caregivers in their time of need. Adoration was formed to fill the need for a loving, community-focused, caring organization. We empower patients to live with dignity, find a sense of fulfillment, and celebrate with their families a life well-lived. Our employees and caregivers are proud to be a part of the Adoration team and the mission of our company. For more information, please visit www.adorationhealth.com. Follow us on Facebook and LinkedIn.