What are the responsibilities and job description for the Inside Sales Representative position at Adorama?
Our StoryWith over 50 years of serving the creative community, Adorama has grown from a beloved New York City camera store into the world's only full-service destination for photo, video, and electronics. We're more than a retailer—we're a creative partner for professionals, hobbyists, and tech enthusiasts alike. From iconic brands like Sony, Canon, and Nikon to the latest in drones, smart home tech, musical instruments, and pro audio gear, Adorama provides creators with the gear and services they need to bring their visions to life. Our passion for education, innovation and commitment to customer experience make us a dedicated and trusted resource. At Adorama, we don't just support creativity—we live it. Join a team that's shaping the future of how the world captures, creates and connects. Our Leadership PrinciplesGrowth Mindset: We set high standards, embrace failure, and are open to change.Be Customer-Centered: We focus on the end-to-end customer experience.Take Ownership & Dig Deeper: We are proactive, use data, and avoid shortcuts.Think Like a Start-Up: We move fast, stay flexible, and celebrate every win.Be Humble & Respectful: We assume positive intent, listen actively, and support one another.What You'll DoCapture phone sales from external customers by: Politely and properly answering, transferring ending all inbound callsListening carefully to customer's needs to determine their requirements and expectationsAttempting to get sales and proactively recommending items to increase satisfactionConsistently attempting to convert calls to salesSelling the appropriate products by understanding customer's specific needsProactively Attempting to sell accessoriesEnsuring the customer receives an order number Maintain a satisfactory conversion rate of callsEducate clients about features and benefits of products to improve product related sales and customer satisfactionResponsibilities may evolve over time; employees may be asked to take on additional duties as needed to support business priorities.What Will Help You ThriveSelf-motivatedExceptional interpersonal skillsDeep expertise in photography and electronics equipmentAbility to communicate technical features clearly verbally and in writingHighly responsive to customer needsDetail-orientedStrong follow-through habitsAbility and desire to perform in fast paced work environment Ability to communicate effectively with team members, customers and managementIndependent thinking and effective time managementCreative and analytical thinker / problem solverFlexible team player with a positive attitude, with the ability to work in multiple environmentsThis role may require up to three on-site days weekly to ensure in-person collaboration, improved communication, effective teamwork, and real-time problem solving to enhance team synergy and productivity. A standard 40 hour work week is expected. This is a base-plus-commission position.Ready to Join Our Team of Creators? Apply today and let's create something extraordinary together. Pay range for this role:$20—$21 USD
Salary : $20 - $21