Salesforce Developer

ABOUT ACW

Adobe Population Health (APH) is a women-owned health solutions company founded in 2018 committed to positively impacting the lives we touch. The company has a culture of inclusivity and human kindness, based in Phoenix, AZ, with satellite locations in multiple states. APH has been recognized the last two years as one of “America's Fastest-Growing Private Companies” by Inc. 5000 and has earned a "Best Places to Work" award from the Phoenix Business Journal four years in a row.

As one of the country's few fully integrated healthcare providers, APH offers a range of services which include case management, in-home/in-clinic wellness assessments, preventative care, transitional care, and social work services. APH offers customized services for Medicaid, Medicare, and the ACA/Marketplace lines of business.

POSITION SUMMARY

The Adobe Population Health Salesforce Developer will play a crucial role in the design, development, and implementation of Salesforce-based solutions to meet the organization's needs. They are responsible for customizing and configuring Salesforce applications, integrating third-party applications, and collaborating with cross-functional teams to ensure the successful delivery of Salesforce projects. The ideal candidate should have strong technical skills and the ability to work effectively in a fast-paced and evolving environment.

This position reports to our Phoenix office (16th St. and Glendale Ave.) with typical hours, Monday-Friday, 8a-5p.

DUTIES & RESPONSIBILITIES

• Customization and Development: Design and implement custom solutions using Apex, Visualforce, and Lightning Components to address specific business requirements and enhance the Salesforce platform's capabilities.
• Integration: Integrate Salesforce with other systems and applications, such as ERP, marketing automation, or external databases, to enable seamless data flow and process automation.
• Data Management: Manage data migration and data quality initiatives, ensuring data integrity and accuracy within the Salesforce system.
• Maintenance and Support: Provide ongoing support and maintenance of existing Salesforce applications, including debugging, troubleshooting, and resolving issues as they arise.
• Requirements Gathering: Collaborate with business stakeholders to gather and document requirements, translating them into technical specifications for development.
• Testing and Quality Assurance: Conduct thorough testing of Salesforce applications to ensure they meet quality standards, are bug-free, and perform as expected.
• Salesforce Configuration: Utilize declarative development tools like Process Builder, Workflows, Flows, and Validation Rules to implement business logic and automate processes.
• Salesforce Community Development: Build and customize Salesforce Community Cloud to create self-service portals for customers, partners, or employees.
• Documentation: Create and maintain comprehensive documentation of Salesforce solutions, including technical designs, user guides, and training materials.
• Continuous Learning: Stay up to date with the latest Salesforce features, releases, and best practices to propose innovative solutions and drive platform improvements.
• Other duties as assigned by the Director of Information Systems.

SKILLS & QUALIFICATIONS

• 2 years of proven experience as a Salesforce Developer, with a strong understanding of the Salesforce platform and architecture.
• Proficiency in Apex, Visualforce, Lightning Components, and other relevant Salesforce development tools.
• Familiarity with web technologies like HTML, CSS, JavaScript, and REST/SOAP APIs.
• Experience in integrating Salesforce with external systems using integration tools like MuleSoft, Boomi, or custom API development.
• Knowledge of data migration and data management best practices in Salesforce.
• Strong problem-solving and analytical skills with the ability to work independently and in a team environment.
• Strong problem-solving skills and the ability to adapt to changing priorities.
• High level of professionalism, integrity, and ethical conduct.

EDUCATION, LICENSES, & CERTIFICATION

• Bachelor’s degree in computer science, software engineering, or related field required.
• Salesforce certifications (e.g., Salesforce Platform Developer I, Salesforce Administrator) are strongly preferred.

BENEFITS & TOTAL REWARDS

• Paid Orientation and Training
• Insurance – Medical, Dental, Vision, and Life
• 401k Plan – 3% match
• Employee Assistance Program
• Tuition Reimbursement
• Continued Education Support
• Mileage Reimbursement (if applicable)
• Referral Bonuses
• Paid Holidays (9 days)
• Paid Time Off (15 days)
• Paid Volunteer Hours

CHARACTER & COMPETENCIES

• Courage – To have the courage to the right thing at the right time.
• Ownership – To take ownership of every issue you touch.
• Respect – To respect yourself, co-workers, and for those whom you care.
• Excellence – To be excellent in all that you do.
• Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.
• Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethics; Upholds organizational values.
• Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
• Judgement - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
• Problem-Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem-solving situations; Uses reason even when dealing with emotional topics.
• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.

PHYSICAL DEMANDS

• Occasionally required to stand.
• Occasionally required to walk.
• Continually required to sit.
• Occasionally required to climb, balance, bend, stoop, kneel, or crawl.
• Continually required to talk or hear.
• While performing the duties of this job, the noise level in the work environment is usually moderate.
• May occasionally lift and /or move more than 30 pounds.
• Must be able to physically perform the essential duties of the position which include lifting 30 lbs., transporting materials, stooping, kneeling, crouching, reaching, use of hands, balancing, walking, standing, talking, hearing, and typing.

EQUAL EMPLOYMENT OPPORTUNITY

APH is an Equal Opportunity Employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.