Engagement Manager

Founded in 1991, ADNET Technologies is a SOC 2, Type II Compliant IT management and cybersecurity firm with offices in Rocky Hill, CT and Albany, NY. ADNET works closely with clients to provide industry-leading service across three core areas—Managed IT Services, Cybersecurity and Cloud—and is distinguished by its human-centered approach to client engagements. From providing seamless access to a vast support network to a dedicated Engagement Team in your local community, ADNET is proud to be both recognized globally and loved locally. ( Please note: Every application submitted through Workday is reviewed by a real person, not an AI. We value your time and take each submission seriously.)

Job Purpose and Overview

This role focuses on business development by identifying client needs, building strategic client relationships with existing clients, and driving referrals and cross-selling opportunities.

Position Qualifications

• Requirements: High School Diploma or equivalent required. A two or four‐year degree in a business or technology-related field is preferred. Proven sales experience (5 years ) in corporate business sales or a technical position preferred. A combination of education and experience may be substituted.

Responsibilities

• Accountable for submitting weekly forecasting information with the utmost accuracy.
• Execute on daily and weekly sales activities to support the achievement of monthly, quarterly, and annual sales targets.
• Establish effective and reciprocal network relationships within the industry and community to foster client referrals and upsell opportunities.
• Maintenance of CRM platform for account accuracy, meeting notes, sales pipeline, etc..
• Employ consultative sales techniques demonstrating an understanding of the needs of our current and prospective clients.
• Manages and maintains assigned accounts by developing relationships with key decision makers and influencers.
• Respond to clients and prospective clients in a timely manner.
• Respond to internal teams in a timely manner.
• Provide exceptional support to ADNET clients by coordinating with all ADNET internal departments as well as ADNET’s vendors and partners to provide timely quotes and resolution of client issues.
• Provide exceptional follow‐up to ADNET clients on services delivered and identify future opportunities through strategic guidance.
• Resolve client frustrations quickly by providing excellent service, involving appropriate team members.
• Develop strong working relationships and regularly meet with key clients to ensure technology strategy for each client is defined, tracked and executed on.
• Regularly increase knowledge and understanding of trends that impact ADNET business, including competitor data. Maintain awareness of industry and vertical market trends & competition.
• Coordinate/Support Service Delivery and FPA teams to manage the logistics of client projects.
• Participation in marketing events to drive registrations, client/prospect attendance and return on investment by driving business post events.
• Participate in Sandler Sales Coaching
• Expected Compensation to be $60,000 Commission
• Requirements & Work Conditions
• Must have the ability to organize multiple tasks and priorities.
• Must possess time management skills and be goal and deadline oriented.
• Must possess excellent oral and written communication and interpersonal skills.
• Must demonstrate a commitment to continual learning and growth.
• Must have the ability to think critically and strategically.
• Must be able to work within budgets.
• Ability to make decisions in matters of significance.
• Must be a team player.
• Must be self-motivated and have a strong sense of urgency
• An ability to work in a professional office and client environments.
• Work time may include some evenings and weekends as well as overnight travel.
• Understand and practice ADNET’s core values at all times:
• Working Conditions: An ability to work in a professional office environment and LAN/WAN room environment. Work time may include some evenings and weekends as well as overnight travel.

• Transportation: Must possess a valid driver’s license and a reliable vehicle for transportation to and from ADNET’s offices and client locations as required. ADNET reimburses travel for business purposes based on mileage starting and ending at ADNET’s office. Excluded is travel to and from home to ADNET’s office.

Adnet Technologies, a New Charter Company, is committed to creating an inclusive environment and is proud to be an equal opportunity employer. Adnet Technologies recruits, employs, trains, compensates, and promotes regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.