What are the responsibilities and job description for the Customer Service Representative – Luxury Retail position at Admp Transport LLC?
Overview
We are seeking a Customer Service Representative for our luxury retail team, remote position based in the USA, with a location in Englewood, Colorado.
Responsibilities include:
- Providing exceptional customer support via phone, email, and chat to enhance client satisfaction.
- Assisting customers with product inquiries, order processing, and returns.
- Maintaining detailed records of customer interactions and transactions.
- Offering personalized service to uphold our luxury brand standards.
- Resolving issues efficiently while ensuring a positive customer experience.
Skills needed:
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- Self-motivated with the ability to work independently remotely.
- Adaptability to evolving customer needs and company policies.
Benefits include:
- Competitive salary and performance-based incentives.
- Flexible remote work environment.
- Comprehensive health, dental, and vision coverage.
- Paid time off and holiday leave.
- Professional development opportunities.
Job Location
Colorado, Englewood