Minimum Qualifications

Professional/vendor certification(s) in local area network administration that is required for the position to be filled. In addition, all candidates must have the following:
1. A baccalaureate degree from an accredited college, and two years of satisfactory full-time (not classroom based) experience in local area network planning, design, configuration, installation, troubleshooting, integration, performance monitoring, maintenance, enhancement, and security management; or
2. A four-year high school diploma or its educational equivalent and six years of satisfactory full-time (not classroom based) information technology experience of which at least 2 years must have been as described in "1" above; or
3. A masters degree in computer science or a related field from an accredited college may substitute for one year of experience. However, all candidates must have at least one year of satisfactory (not classroom based) full-time information technology experience as described in "1" above.

Preferred Skills

- Working knowledge of Genetec Security Center - Working experience with Genetec Security Center – Omnicast and Synergis version 5.9 and above Microsoft Windows Server 2019, MS SQL 2019, VMWare ESX, Windows 10, Visio, SharePoint, MS Project, Active Directory, DNS, DHCP, TCP/IP, VLAN, Powershell scripting - Experience with Genetec Streamvault appliances and federation architecture. Genetec - Access Control Rules Watermark and encryption add-ons Genetec database backups, client installs and upgrade rollouts maps and mobile features in Genetec - Experience with Genetec Clearance digital evidence management system - Understanding of Genetec high availability features like role failover (archiver and directory) - In-depth knowledge in Genetec recording schedules with various resolutions to maintain video data quality without sacrificing valuable resources - Background in configuration of scheduled tasks in Genetec to auto generate reporting emails on daily, weekly, and monthly basis - Working knowledge of remote desktop access software preferably Bomgar to troubleshoot issues remotely - Proficient in managing both domain-based and standalone system environments, ensuring optimal configuration, security, and performance - Validate the configurations done by security vendor to confirm that it complies with the standards - Hands-on experience building and deploying Windows servers on Dell and HPE hardware, including configuring iDRAC and iLO interfaces, setting up RAID arrays, and performing firmware and BIOS updates - Skilled in using recovery tools to troubleshoot and repair startup issues on both servers and desktops, minimizing downtime and ensuring business continuity - Adept at diagnosing and resolving complex software and hardware issues on Windows-based systems, providing timely support and maintaining system reliability - Experience with installing patches for Genetec, windows and cameras - Strong experience in configuring, maintaining, and troubleshooting IP camera systems, with a preference for Axis cameras, ensuring reliable surveillance performance - Proficient in using Axis Device Manager for streamlined camera configuration, firmware updates, and system monitoring - Able to multitask and perform in a high-paced/high-pressure environment - Strong interpersonal and problem-solving skills - A team player with service-oriented attitude and customer focus - Capable of working independently or collaboratively to solve complex problems - Effective communicator, able to convey technical information to all organizational levels

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/

Residency Requirement

City Residency is not required for this position

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

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