What are the responsibilities and job description for the Family Engagement Facilitator position at ADMIN FOR CHILDREN'S SVCS?
Family Engagement Facilitator
- ADMIN FOR CHILDREN'S SVCS
Posted on
10/23/2026
- Full-time
Location
MANHATTAN
- Exam may be required
Department
Non-Secure Placement
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Job Description
THIS POSITION IS ONLY OPEN TO CANDIDATES WHO ARE PERMANENT (NOT PROVISIONAL) IN THE CIVIL SERVICE TITLE CHILD AND FAMILY SPECIALIST.
The Administration for Children’s Services (ACS) protects and promotes the safety and well-being of children and families through child welfare and juvenile justice services and community supports. ACS manages community-based supports and foster care services and provides subsidized childcare vouchers. ACS child protection staff respond to allegations of child maltreatment. In juvenile justice, ACS oversees detention, placement and programs for youth in the community.
The Division of Youth and Family Justice (DYFJ) provides a wide range of services and programs for youth at every stage of the juvenile justice process. Our goals are to (a) build stronger and safer communities and advance public safety by preventing juveniles from entering the New York City's juvenile justice system, (b) provide therapeutic treatment and services to youth in our custodial care, and (c) help juveniles access the tools they need to leave the justice system for good. We strive to help families and young people by providing supportive services that are responsive to the needs of individual youth and families.
The Office of Youth and Family Development within the Division of Youth and Family Justice (DYFJ) works collaboratively to engage families, youth, ACS-contracted service providers, community supports, and foster parents in decisions concerning a youth’s goals, strengths, needs, service provision, well-being, and permanency. The Office facilitates Planning/Support Meetings and End of Placement Conferences for youth following placement with ACS by a New York City Family Court Judge in the Close to Home program.
Specific duties of the Family Engagement Facilitator include but are not limited to the following:
- Facilitate planning, support meetings and end of placement conferences using Children’s Services Family Team Conference Model throughout the five boroughs.
- Actively participate in planning conferences and service termination conferences to ensure service plans and decisions reflect ACS’ values, principles and standards for best practice.
- Ensure all concerns are fully identified and addressed, and all goals and service plans are developed and implemented.
- Conduct and participate in meetings with youth and families, community-based organizations and neighborhood networks (e.g. by providing information, facilitating agenda, and encouraging relevant discussion) in furtherance of service plans and treatment goals of youth and families.
- Collaborate and coordinate with internal divisions and ACS-contracted provider agencies to guarantee open communication on individual cases while maintaining fidelity to the DYFJ Case Coordination Business Process.
- Provide recommendations to ACS-contracted Non-Secure and Limited-Secure residential and aftercare providers regarding referrals and available resources.
- Complete administrative functions, including the timely documentation and data entry of planning, support meetings.
- Consistently apply and uphold state and city law, regulations, and policy related to delivery of juvenile justice services.
- Collaborate with the Office of Planning, Policy and Performance concerning provider agency performance.
- Attend inter/intra-agency meetings to share information and develop policies and procedures.
- Provide ongoing trainings with a focus on establishing goals with youth, families, providers and confer with ACS staff on goal development.
ADDITIONAL INFORMATION
This position has been reposted. Previous applicants do not need to reapply.
Section 424-A of the New York Social Services Law requires an authorized agency to inquire whether a candidate for employment with child-caring responsibilities has been the subject of a child abuse and maltreatment report.
The Administration for Children’s Services is an equal opportunity employer committed to providing access to all individuals. If you require a reasonable accommodation to participate in the job application or interview process, please contact Simone Campbell at eeo.adacoordinator@acs.nyc.gov or 212-676-6955.
TO APPLY
Please go to www.cityjobs.nyc.gov or www.nyc.gov/ess for current NYC employees and search for Job ID #780029.
No phone calls, faxes or personal inquiries permitted.
Note: Only candidates under consideration will be contacted.
CHILD AND FAMILY SPECIALIST - 52408
Minimum Qualifications
A Masters Degree in Social Work from an accredited school of social work and
1. A valid New York State Registration as a Licensed Clinical Social Worker (LCSW) and at least one year of full-time, satisfactory, post-graduate experience that includes substantial experience in one or more of the following modalities of practice: facilitation of family team conferences or family group decision-making meetings utilizing a conferencing model which emphasizes family engagement and consensus based decision-making; clinical group work with children, youth, parents or individual families; or the conduct of professional training on topics related to child and family services; or
2. A valid New York State Registration as a Licensed Master of Social Work (LMSW) and at least three years of the experience required in "1" above. Up to two years of this experience may have been in the supervision of social work practice areas described in "1" above; or
3. At least three years of the experience required in "1" above. A valid New York State Registration as a Licensed Clinical Social Worker (LCSW) or Licensed Master of Social Work license (LMSW) must be obtained within one year of appointment.
Note: Employees who fail to obtain their LCSW or LMSW within one year after appointment may have their probationary periods extended for no more than six months. Failure to obtain the LCSW or LMSW by the end of the probationary period will result in dismissal.
Note: At least one year of the required experience described in "1", "2" and "3" above must have been obtained in the last five years.
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Preferred Skills
The preferred candidate should possess: - Ability to work with and understand adolescents and their families. - Experience with the juvenile justice system and related systems. - Prior demonstrated commitment to Children’s Services’ mission, values and core beliefs. - Knowledge of group conferencing processes. - Ability to respectfully lead diverse and multicultural groups toward resolution. - Strong expertise in strength-based, solution-focused and family-centered practice. - Excellent group, facilitation and communication skills. - Working knowledge of guidelines, policies and regulations relating to child welfare and juvenile justice, safety, permanency and well-being. - Knowledge of the use of the New York State CONNECTIONS Comprehensive Case Management System, JJIS, Microsoft Access, Excel and Word.
55a Program
This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.
Public Service Loan Forgiveness
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.
Residency Requirement
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
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Job ID
780029
Posted until
11/22/2026
Title code
52408
Civil service title
CHILD AND FAMILY SPECIALIST
Title classification
Competitive-1
Business title
Family Engagement Facilitator
- Experience level: Experienced (non-manager)
Job level
00
Number of positions
2
Work location
110 William St. N Y
- Category: Social Services
Family Engagement Facilitator
Salary : $84,863 - $114,446