Account Manager

Department: Account Management

Location: Hybrid - US (New York)

Compensation: $60,000 - $70,000 / year

Description

Purpose of the Role:
The Account Manager will establish and build positive client relationships and identify value-added business opportunities/solutions for the client. Responsibilities include delivering best in class service, building key stakeholder relationships, and implementing strategy to successfully secure further growth.

The ideal candidate is extremely organized and works well multitasking and managing multiple campaigns simultaneously. This individual has an eye for detail, the ability to develop close working relationships, and thrives in a fast-paced environment.

Purpose of the Role

• Liaise daily with internal buyers, and local and global suppliers
• Prioritize client deliverables and effectively manage relationships.
• Identify and resolve all issues relating to customers within agreed SLA’s.
• Ensure the team produces accurate customer quotes, quality samples and artwork for proposals.
• Follow-up on all quotes distributed to generate orders.
• Drive client sales, ensuring that profit budgets are exceeded and that all costs related to your team orders are strictly controlled.
• Prepare proposals and presentations, and present to key clients and stakeholders.
• Be proactive with client relationships, identifying opportunities to increase sales.
• Analyze financial and sales reports to ensure achievement of objectives and budget.
• Collaborate with internal teams to support logistics, operational and financial goals.
• Demonstrate creativity and share new ideas with peers.
  
  
  
  
  
  
  

Skills, Knowledge and Expertise

• Bachelor’s degree with 3 years of experience working on campaigns that includes print, promotional items, point-of-sale or displays.
• Experience working with both domestic and international supply bases.
• Able to work cross functionally, particularly across multiple client marketing / brand teams and internal supply chain teams.
• Proficient in Excel, Word, and PowerPoint.
• Strong communication and project management skills.
• Problem-solver with the ability to identify and clearly present solutions, team player that leads by example.
• Strong organization skills, attention to detail and ability to work under pressure.
  
  

Benefits

• Benefits: Medical, Dental, Vision, 401(k) match, and cell phone reimbursement.
• Work Environment: Hybrid - 3 days/week in office
• Perks: Generous PTO, volunteer days, professional development opportunities, and employee reward and recognition programs.
• Career Growth: Work with some of the biggest brands and collaborate with a global team of experts.