Quality Assurance Manager

This position is responsible for quality element control related to operation, policy and procedure auditing, supporting quality improvement projects, and supporting the manager to drive defect prevention and detections. The position acts as the primary business unit liaison to US Quality Assurance.

Main Duties and Responsibilities:

• Coordinates and monitors quality improvement projects
• Monitors corrective action system
• Educates and trains unit staff and managers in quality related issues
• Plays a key role in developing a comprehensive quality program
• Implements the quality system detailed in the quality manual
• Champions the total quality improvement efforts and initiates problem solving efforts and assures implementation
• Supports the manager to drive prevention vs. detection of defects
• Coordinates actions to prevent the occurrences of nonconformities
• Maintains customer compliance resolution
• Responsible for the maintenance of key performance metrics for the Quality organization
• Acts as the primary liaison to US Quality Assurance
• Controls Food safety and Quality of processing and manufacturing within the business
• Supports customer audits, government audits to meet compliance
• Verifies and ensures company policies and procedures are followed
• Ensures quality specifications and requirements are followed and met
• Assists with developing Standard Operating Procedures
• Responsible for safety, quality and compliance to customer specification
• Assists in training of all Standard Operating Procedures and Critical Control Points in the unit

Required:

• At least 3 years of experience in a high-volume QA environment within the food industry (food manufacturer, high-volume caterer, or similar).
• Lab-only experience will not be a fit for this role.
• Demonstrated experience with food safety audits.
• Food processing experience is essential.

Highly Preferred (having all three is a strong plus): HACCP Certification, Familiarity with SQF standards and audits, PCQI Certification (second-level)

Supervisory Experience: This role will oversee the activities of approximately 10 employees. Prior supervisory experience is a plus but not a hard requirement.

Education:

• Minimum qualifications include High School graduate or equivalent with experience in related discipline
• Preferred qualifications include College degree in related discipline, knowledge of HACCP, quality management and six sigma
• Is HACCP certified and Serve Safe trained a plus
• Basic lean, six sigma knowledge, and continuous improvement understanding a plus

Job Skills:

• Intermediate level Microsoft office tool skills (excel, word)
• Knowledge of quality auditing, inspection methods
• Detail oriented
• Strong organizational skills, able to prioritize responsibilities and multi-task
• Strong interpersonal skills, interact well with multiple departments as required
• Able to work with little supervision
• Excellent reading, writing, and oral communication skills
• Change Agent

Preferred skills:

Excellent analytical skills

Basic statistics calculation, and/or mathematical comprehension including:

• Pareto chart
• Control chart
• Histogram
• Time series (run) chart
• Multiplication, division, addition, subtraction, summation, measure of central tendency, measure of variation, process capability
• Algebraic concepts
• Project management skills
• Knowledge of FDA regulations

Language / Communication Skills:

• Excellent oral and written communication skills
• Multi-lingual a plus

Technical Skills: (Certification, Licenses and Registration)

• SERV Safe certification required

This job is also for culinary technicians, quality assurance, food manufacturing technician and we are urgently hiring.

Job Types: Full-time, Contract

Pay: From $32.00 per hour

Application Question(s):

• The client is located in Kenner, LA; Are you comfortable travelling there?
• Do you have at least 3 years of experience in food safety or quality assurance within a food manufacturing or high-volume food production environment?
• Do you hold a valid ServSafe Certification ?

Work Location: On the road

Salary : $32