What are the responsibilities and job description for the Scheduling Assistant position at ADG | Artisan Design Group?
Description
JOB SUMMARY
The Scheduler is responsible for managing schedules provided by builders and ensuring that our schedules accurately reflect those of our customers. This role involves coordinating with customers and coworkers to ensure that installations are dispatched on the correct dates.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
EDUCATION, EXPERIENCE & QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
JOB SUMMARY
The Scheduler is responsible for managing schedules provided by builders and ensuring that our schedules accurately reflect those of our customers. This role involves coordinating with customers and coworkers to ensure that installations are dispatched on the correct dates.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
- Collaborates closely with the Labor Manager to ensure capacity is not exceeded.
- Tracks and monitors all installation schedules to ensure appropriate resource allocation.
- Oversees customer portals to ensure Builders Wholesale meets customer expectations and schedules.
- Coordinates with the Purchasing department to ensure timely delivery of materials prior to installation; communicates any delays to customers promptly.
- Monitors and classifies shortages accurately, developing processes to prevent them.
- Learns and utilizes company operating software, including RFMS and FMS.
- Maintains effective communication with customers, subcontractors, and employees.
- Fully understands and interprets flooring installation guidelines.
- Demonstrates exceptional communication skills, facilitating interaction with multiple departments and customers.
- Manages and participates in all warehouse operations as needed, including inventory management and deliveries.
- Continuously reviews company processes to identify new efficiencies and develop proactive strategies.
- Ensures adherence to safety policies and procedures to promote a safe working environment.
- Evaluates operational performance and individual performance, identifying areas for improvement.
EDUCATION, EXPERIENCE & QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Demonstrates a calm and collected approach to problem-solving.
- Promotes and fosters a team-oriented environment.
- Reliable and effective multitasker with a positive attitude and professional communication skills.
- Capable of performing at a high level in a fast-paced, dynamic environment.
- Maintains impeccable attendance and a strong work ethic.
- Proficient in reading, comprehending, writing, and speaking clearly.
- Skilled in using Microsoft Office products, including Outlook, Teams, Excel, and Word.
- Preferably possesses experience in the construction industry and a production home building environment.
- The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- While performing the duties of this job, the employee is regularly required to stand, walk, use hands, handle or feel objects, type and use a mouse; reach with hands and arms, and talk and/or hear. The employee is required to sit for extended periods.
- Ability to sit at a computer monitor for long periods throughout the day.
- Must possess the ability to stand for long periods of time; to reach with hands and arms; to move among and between offices; to handle mail and documents; to sit, stoop, kneel, and crouch; to lift and move up to 10 pounds; to see well enough to discern differences in quality of documents and files.
- The work environment characteristics described here represent those employee encounters while performing this job's essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- General working conditions
- Office environment
- May have to meet tight deadlines.
- Health Insurance (Medical, Prescription, Dental, and Vision)
- Life Insurance
- Disability Insurance
- Paid Holidays and Time Off
- 401(k) Plan with company matching.