Vehicle Check-In Coordinator II - ADESA Raleigh

About Us
ADESA, a Carvana owned company, currently operating over 50 locations throughout the US. Our Auto Auctions, some up to 200 acres, provide a wide array of vehicle services including repair & reconditioning, auction remarketing, and many of our sites serve as market hub distribution centers. Our inventory comprises hundreds of thousands of vehicles across North America from retail to commercial, OEM & more.
We work in a service industry and embrace a "we" versus "I" culture – help others, and they will help you. Our industry is fun, fast-paced, and competitive – and filled with the best people who are passionate about what they do.
We're excited about the future! As an industry leader, ADESA is poised for a multi-year expansion including huge investments in facilities, massive sales growth, and an ever-increasing inventory of vehicles! We are looking for great people who want to take this journey with us!

Job Summary Reporting to the Operations Manager or designated manager, provide and record accurate information on vehicles being checked into auction for sale. Vehicle Check in Clerks work must be able to work outdoors under any type of weather conditions. Must know, practice and ensure that company policies and procedures and state or federal laws are followed at all times.

** Must be able to work outdoors in varying weather conditions

Schedule: Monday - Friday 8am - 4pm

Pay Rate: $16/hour

Responsibilities

1. Provide excellent customer service:

• Make sure customers receive a prompt, efficient and courteous attention on the lot.
• Maintain a professional appearance, orderly work environment.
• Be familiar with procedures for handling all aspects of customers questions, complaints or disputes. Advise the Operations Manager or designated manager of all serious complaints or incidences.

2. Process Check-In of Vehicles:

• Using handheld computer, input vehicle information including the VIN number, miles, dealer identification number, vehicle options, repair orders and any other pertinent information.
• Verify the VIN number being entered matches the VIN number on the shipper's Bill of Lading.
• Generate Stock-In sticker & Auction Sale Sticker (Vehicle Run Number) and apply to window.
• Write vehicle run number on the passenger front side window.
• Issue new run sticks for vehicles not sold in prior week's auction and input information into AuctionTrac.

3. Safety:

• Make sure the area conditions do not threaten employee or customer safety. Respond to and follow proper procedures on employee and customer accidents, injuries and loss or damage to any property.
• Maintain and assure good operating condition of all equipment and facilities. Including handheld computer and printer. Inform the manger or supervisor of all breakdowns and maintenance needs immediately.

4. Other:

• Practice and promote teamwork at all times. Set a good personal example of attitude and performance.
• Respond to and follow proper procedures on employee and customer accidents, injuries, and loss or damage to any property. Report all incidents to the Manager.
• Practice and promote company Core Values: Integrity, Customer Care, Innovation, Safety, Teamwork, Employee Welfare, Community Involvement and fun.

Qualifications

• Must be at least eighteen (18) years of age.
• Must be qualified to operate a motor vehicle and possess a valid driver's license.
• Must have a demonstrated ability to read, write, and communicate effectively in English.
• Must have the ability to physically operate vehicle equipment and tools.
• Mechanical Knowledge

ADESA Benefits and Perks
Competitive Pay | Quality Benefits | Holiday and Paid Time Off | Education and Equipment Reimbursement Programs | Matching 401(k) | Career Path Opportunities | And More!

Other Requirements
To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.

• The physical activity requirements of the position range from Light to Medium Physical Work.
  • Frequent – standing, watching, touching, listening, walking, talking
  • Potential – running, jumping, yelling or other rapid or forceful movement in emergency situations
• Visual acuity requirements include color, depth perception and field of vision comparable to definitions for Clerical, Administrative, Machine Operators (including inspection) positions.

Physical Working Conditions

This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors and dusts associated with internal and external service station/convenience food and petroleum dispensing operations.

• Note: Refer to the Handbook and Policy Manuals for important addendum requirements to all job descriptions. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.

To be able to do your job at ADESA, you must be able to read, write, speak, and understand English. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.

Legal Stuff
Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.

ADESA is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. ADESA also prohibits harassment of applicants or employees based on any of these protected categories.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.