What are the responsibilities and job description for the IT Support Technician position at Adelphoi?
IT Help Desk – Entry Level
Location: Onsite, Latrobe, PA
Start your IT career with Adelphoi USA!
Adelphoi USA Inc., a leading youth-focused nonprofit with 700 employees and a 50-year legacy, is seeking an Entry-Level IT Help Desk Technician to join our dynamic team. This is the perfect opportunity for someone eager to launch a career in information technology and gain hands-on experience in a supportive environment.
What You’ll Do
We are a major provider of counseling, residential, adoption, foster care, and educational services for youth and families. With over 25 group homes and education centers across Pennsylvania and a central 19-acre campus in Latrobe, we’ve been making a difference for more than five decades.
Adelphoi is an Equal Opportunity Employer.
Location: Onsite, Latrobe, PA
Start your IT career with Adelphoi USA!
Adelphoi USA Inc., a leading youth-focused nonprofit with 700 employees and a 50-year legacy, is seeking an Entry-Level IT Help Desk Technician to join our dynamic team. This is the perfect opportunity for someone eager to launch a career in information technology and gain hands-on experience in a supportive environment.
What You’ll Do
- Respond to phone calls and emails to create or review service tickets.
- Troubleshoot issues related to software, security, hardware, and network connectivity.
- Collaborate with the IT team on computer upgrades and infrastructure maintenance.
- General knowledge of desktop computing, operating systems, and network connectivity.
- Strong problem-solving skills and the ability to ask insightful troubleshooting questions.
- Education, degree, or technical training in information technology.
- Comprehensive benefits: health, dental, vision insurance.
- 403(b) retirement plan with company match.
- Disability and life insurance.
- Relaxed work environment.
- Generous paid time off—up to 4 weeks after two years of service.
We are a major provider of counseling, residential, adoption, foster care, and educational services for youth and families. With over 25 group homes and education centers across Pennsylvania and a central 19-acre campus in Latrobe, we’ve been making a difference for more than five decades.
Adelphoi is an Equal Opportunity Employer.