What are the responsibilities and job description for the FIELD SERVICES MANAGER position at Addison Group?
90-100K
Manage customer field service projects related to the installation and commissioning of new boilers, rental boilers, and related equipment. Oversee training and pre-delivery testing of boilers and related equipment in the test bay.
Essential Job Duties And Responsibilities
Manage customer field service projects related to the installation and commissioning of new boilers, rental boilers, and related equipment. Oversee training and pre-delivery testing of boilers and related equipment in the test bay.
Essential Job Duties And Responsibilities
- Manage field activities as it relates to warranty repair, installation of new field equipment, and installation of the new field piping projects.
- Management activities would include, but not limited TIES:
- to scheduling, manning the projects, coordinating with the project managers on their scheduling and scope requirements, approving and turning into H.R. the worked hours for payroll purposes, submitting invoices to accounting for work performed in the field and determining what is billable and what is warranty.
- Complete understanding of departmental operating procedures as well as job task procedures.
- Responsible for quality and continuous improvement within job scope.
- Manage the field activities as it relates to warranty repair, installation of new field equipment, and installation of the new field piping projects.
- Work with project managers and service technicians in scheduling all warranty issues.
- Assist in start-up planning activities and integration into the workplace by ensuring effective coordination between all appropriate staff members.
- 5 Years of experience in field service installation of heat transfer equipment
- Must have extensive Controls Background (Assemble and wire control panels per drawings, run conduit and S.S. tubing as needed, assist in the ordering of parts, assist in keeping inventory of the Panel Shop, may include testing and calibrating instrumentation and controls, may include wiring and installing instrumentation in the shop, Interpret electrical schematics). and Project Management experience.
- Strong Management and Field Service Customer experience
- Knowledge of ASME code in the following welding process (FCAW, GMAW, GTAW) a plus.
- Complete knowledge of blueprint interpretation.
- Able to attend training courses as assigned.
- Mathematically inclined.
- Occasional travel up to 20% at times.