What are the responsibilities and job description for the Account Manager - Facilities Maintenance position at Addilan Group?
JOB DESCRIPTION:
Addilan Group – Account Manager
Location: Norristown, PA
Reports to: Team Manager
POSITION SUMMARY:
As an Account Manager at Addilan Group, you’ll be trusted with your own portfolio of clients, learn how national businesses maintain their facilities, and build professional skills in project coordination, vendor management, and customer relationships — all in a supportive team environment with room to grow.
WHAT YOU'LL BE DOING:
- Serving as the primary contact for your assigned accounts
- Managing work orders, schedules, and service updates
- Coordinating with local vendor partners to complete work
- Troubleshooting issues and driving timely resolutions
- Communicating clearly with clients, vendors, and internal teams
- Reviewing vendor invoices to ensure accuracy and compliance
- Monitoring vendor performance and addressing service issues
- Maintaining organized records and detailed notes across accounts
This role requires strong follow-up, organization, and communication — not technical trade experience. We'll train you on the rest!
IDEAL CANDIATES:
- Strong customer service or hospitality experience (servers, bartenders, supervisors welcome!)
- OR a recent college degree with interest in operations or account management
- Excellent communication skills (written and verbal)
- Comfort working with email, calendars, and basic Microsoft Office tools
- Strong time management and attention to detail
- Ability to stay calm, professional, and solutions-focused in fast-paced situations
Project coordination, leadership, or multitasking experience is a plus — but not required.
You don’t need years of experience — we’re looking for the right mindset.
BENEFITS:
- Competitive salary with bonus potential
- Medical, dental, and vision benefits starting Day 1
- 401(k) program
- Paid time off
- Business-casual work environment
- Structured onboarding and hands-on training
- Team outings, rec-sports, and company events
- Community volunteer initiatives
- Clear opportunities for advancement and skill development
ABOUT US:
Addilan Group supports multi-site businesses nationwide by managing critical maintenance, trade services, exterior maintenance, and capital improvement projects. Our success is built on communication, accountability, and strong relationships — with our clients, vendor partners, and with each other.
OUR CULTURE:
Our mission is simple: A Partner in Your Success.
We invest in our people, reward performance, and value teamwork. We work hard, support one another, and genuinely enjoy coming to work. If you’re looking to transition from hourly work into a professional career — or start your post-college journey with a company that will invest in you — this is the opportunity.
Our biggest assets are our employees, and we recognize that. Whether it’s through our business casual dress code, our appreciation programs for performance and new ideas, or our regularly scheduled employee events and activities to get people interacting with each other, we are gladly investing in programs that inspire our employees to achieve their best, make our clients happy, and have fun.
READY TO APPLY:
If you’re motivated, organized, and ready to grow, we’d love to meet you.
Send Resumes to HR@addilangroup.com
Apply today and start building your career with Addilan Group.