Behavioral Health Technician

POSITION IS LOCATED IN SOUTHAVEN, MS! SHIFT 7P - 7A

About Company:

We’re officially a Great Place To Work®! We’ve always believed that supporting our team is just as important as supporting our patients. Now, we’re proud to share that we’ve earned Great Place To Work® Certification - based entirely on feedback from our own employees.

Read more here: https://ow.ly/YQ1C50WuRH1

This certification reflects the culture we’ve worked hard to build - one rooted in trust, inclusion, and purpose-driven leadership.

At Bradford Health Services, we are committed to providing exceptional care to our patients while fostering a supportive and rewarding workplace for our employees. We believe that taking care of our team allows them to take better care of others, which is why we offer a comprehensive benefits package designed to support their well-being.

Our benefits include:

• Medical Coverage – Three new BCBSAL medical plans with better rates, improved co-pays, and enhanced prescription benefits.

• Expanded Coverage – Options for domestic partners and a wider network of in-network providers.

• Mental Health Support – Improved access to services and a new Employee Assistance Program (EAP) featuring digital wellness tools like Cognitive Behavioral Therapy (CBT) modules and wellness coaching.

• Voluntary Coverages – Pet insurance, home and auto insurance, family legal services, and more.

• Student Loan Repayment – Available for nurses and therapists.

• Retirement Benefits – 401(k) plan through Voya to help employees plan for the future.

• Generous PTO – A robust paid time off policy to support work-life balance.

• Voluntary Benefits for Part-Time Employees – Dental, vision, life, accident insurance, and telehealth options for those working 20 hours or more per week.

At Bradford Health Services, we don’t just invest in our patients—we invest in our people.

About the Role:

The Behavioral Health Technician at Woodland Recovery Center plays a critical role in supporting individuals experiencing mental health challenges by providing direct care and assistance under the supervision of clinical staff. This position focuses on implementing treatment plans, conducting clinical assessments, and ensuring the safety and well-being of patients in various behavioral health settings. The technician is responsible for crisis intervention and management, helping to de-escalate situations and provide immediate support during episodes of emotional or behavioral distress. Additionally, the role involves maintaining accurate and thorough documentation and rounding to support continuity of care. Ultimately, the Behavioral Health Technician contributes to improving patient outcomes by fostering a therapeutic environment and collaborating closely with multidisciplinary teams.

Minimum Qualifications:

• High school diploma or equivalent required; Associate’s degree or higher in a related field preferred.
• Experience or training in behavioral health, mental health, or related clinical settings.
• Knowledge of clinical documentation standards and ability to maintain accurate patient records.
• Demonstrated skills in crisis management and crisis intervention techniques.
• Ability to work effectively with individuals experiencing severe emotional disturbances (SED) and mental health conditions.

Preferred Qualifications:

• Certification as a Behavioral Health Technician or equivalent credential.
• Experience working in inpatient or outpatient behavioral health facilities.
• Familiarity with electronic health record (EHR) systems.
• Training in trauma-informed care and de-escalation strategies.
• Additional coursework or certification in mental health first aid or related areas.

Responsibilities:

• Provide direct patient care and support to individuals with mental health and severe emotional disturbances (SED).
• Conduct clinical assessments and assist in the development and implementation of individualized treatment and discharge plans.
• Respond promptly and effectively to crisis situations, utilizing crisis intervention techniques to ensure patient and staff safety.
• Maintain detailed and accurate rounding documentation, including notes while rounding, incident reports, and communication.
• Collaborate with healthcare professionals, therapists, nurses, and counselors, to coordinate patient care and support recovery goals.

Skills:

The required skills such as documentation and maintaining accurate records are essential for ensuring continuity and quality of patient care. Crisis management and crisis intervention skills are applied daily to safely de-escalate behavioral emergencies and support patients in distress. Clinical assessments enable the technician to monitor patient progress and contribute valuable information to treatment planning. Knowledge of mental health conditions and severe emotional disturbances (SED) informs compassionate and effective patient care. Together, these skills allow the Behavioral Health Technician at Woodland to work collaboratively with clinical teams, ensuring that patients receive comprehensive and responsive support throughout their treatment journey.

Bradford Health Services does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. In addition to federal law requirements, Bradford Health Services complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.