What are the responsibilities and job description for the Salesforce BA/Consultant position at Addax?
Company Description
AddaxLab is a full-cycle development company specializing in creating tailored Salesforce, HubSpot, Odoo, and custom-built CRM/ERP solutions. We design scalable web and mobile applications, business process automation systems, AI-powered tools, and cloud infrastructures tailored to meet the unique needs of our clients. Our mission is to enhance digital processes, increase customer satisfaction, and drive sales growth. At AddaxLab, we believe in transforming innovative ideas into effective solutions that empower businesses to thrive.
Role Description
This is a full-time remote role for a Salesforce BA/Consultant. The Salesforce BA/Consultant will be responsible for managing Salesforce.com environments, gathering and analyzing business requirements, conducting business analysis, and improving business processes. The role involves collaborating with stakeholders to design and implement solutions that enhance operational efficiency and fulfill business objectives.
Qualifications
- Proficiency in Salesforce.com Administration, including configuration, customization, and troubleshooting
- Strong Business Analysis skills, including gathering and documenting business requirements working on Gov projects
- Advanced Analytical Skills for assessing and addressing complex business challenges
- Experience with evaluating and improving Business Processes to increase efficiency and effectiveness
- Excellent communication and interpersonal skills to collaborate with both technical and non-technical stakeholders
- Certifications in Salesforce or relevant CRM systems are highly beneficial
- Bachelor’s degree in Business, Computer Science, Information Systems, or related field is preferred