What are the responsibilities and job description for the Fulfillment Associate position at Adcraft?
Fulfillment Associate
Adcraft | Clinton, Iowa
Full-Time
Adcraft is looking for a high-energy, detail-oriented Fulfillment Associate to join our team.
This is a hands-on position for someone who likes to stay busy, works with a sense of urgency, and takes pride in getting things done correctly. Our Fulfillment Department is responsible for making sure completed customer orders are accurately checked, organized, packed, shipped, received, and moved through our facility efficiently.
We're looking for someone who can move quickly without sacrificing accuracy.
What You'll Do
- Check completed orders for accuracy before they leave our facility
- Count, sort, organize, fold, bag, box, and prepare customer orders
- Pack and prepare orders for UPS, FedEx, freight, local delivery, and customer pickup
- Create shipping labels and process outgoing shipments
- Receive incoming shipments and verify quantities and products
- Organize incoming merchandise and route it to the appropriate department or production area
- Help maintain accurate inventory and product locations
- Stage completed orders for shipping, delivery, or customer pickup
- Keep fulfillment, shipping, receiving, and storage areas clean and organized
- Help load, unload, and move boxes and merchandise throughout the facility
- Identify discrepancies, damaged products, missing items, or other potential problems before they become customer issues
- Communicate clearly with sales, production, purchasing, and other departments when questions or problems arise
- Jump in where needed to help the team meet deadlines
Who We're Looking For
The right person for this position:
- Has a strong sense of urgency and naturally works at a good pace
- Is extremely detail-oriented
- Takes pride in doing things correctly the first time
- Can stay organized while handling multiple orders and priorities
- Notices when something doesn't look right and asks questions
- Doesn't wait around to be told what to do next
- Is dependable and shows up ready to work
- Works well independently and as part of a team
- Is comfortable in a fast-paced environment where priorities can change
- Understands that both speed and accuracy matter
- Is willing to learn new systems and processes
- Takes ownership of their work from start to finish
Physical Requirements
This is an active, hands-on position. You should be comfortable:
- Being on your feet for much of the workday
- Regularly walking, bending, reaching, lifting, and carrying
- Moving boxes and merchandise throughout the facility
- Safely lifting approximately 40–50 lbs. when needed
Experience
Previous experience in fulfillment, shipping and receiving, inventory, distribution, production, or a similar environment is helpful, but it isn't required.
We're more interested in finding someone with the right attitude, work ethic, attention to detail, and willingness to learn.
About Adcraft
Adcraft is a family-owned custom apparel and branded merchandise company that has been serving organizations since 1974. We work with businesses, schools, athletic programs, organizations, and brands throughout the region and across the country.
We're continuing to grow, and we're looking for people who want to grow with us.
If you're someone who likes staying busy, takes pride in getting things right, and enjoys being part of a team that gets things done, we'd like to hear from you.