What are the responsibilities and job description for the Field Service Technician position at Adcock Pool and Spas?
Job Overview
We are seeking a proactive and skilled Field Service Technician to join our dynamic team! In this vital role, you will be the frontline expert responsible for installing, maintaining, repairing, and troubleshooting a wide range of swimming pool and hot tub equipment systems. Your energetic approach will ensure our clients receive top-tier service, keeping their equipment running smoothly and efficiently. This position offers an exciting opportunity to apply your mechanical knowledge and leadership skills in diverse environments, from residential to commercial sites. If you thrive on solving technical challenges and delivering exceptional customer service, this role is perfect for you!
Duties
- Perform installation, maintenance, repair, and troubleshooting of appliances, Swimming Pools, Hot Tubs, and related mechanical equipment.
- Read and interpret schematics, technical manuals, and wiring diagrams to accurately diagnose issues.
- Conduct routine inspections and preventive maintenance to ensure optimal system performance.
- Lead on-site repairs with professionalism, ensuring safety standards are met or exceeded.
- Communicate clearly with clients about service procedures, findings, and recommended solutions.
- Maintain detailed service reports, work logs, and documentation for all completed tasks.
- Collaborate with team members to share technical insights and improve service processes.
Requirements
- Proven experience as a service technician with a focus on equipment repairs
- Strong mechanical knowledge with the ability to read schematics and technical diagrams confidently.
- Hands-on experience in equipment repair and maintenance across residential or commercial settings.
- Knowledge of Swimming Pool and Hot Tub systems—including air conditioning—and refrigeration principles.
- Ability to troubleshoot complex mechanical issues efficiently and effectively.
- Construction or related technical background is a plus for understanding installation environments.
- Demonstrated leadership qualities with the ability to guide customers through repair processes when needed.
- Excellent communication skills to explain technical details clearly to clients and team members. Join us as a Field Service Technician and become part of a passionate team dedicated to delivering reliable solutions that keep our clients’ systems running at peak performance!
Pay: $15.00 - $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $15 - $18