What are the responsibilities and job description for the Oracle Field Service Consultant position at Adbakx LLC?
JOB DETAILS:
Position: Oracle Field Service Consultant
Location: Miami, FL Onsite
Type of Employment: 12 Months Contract
Roles & Responsibilities
Oracle Field Service Consultant
- Bachelor's degree in Engineering, Information Systems, Business, Supply Chain, or related field.
- 5 years of Oracle Field Service consulting experience.
- Experience implementing Oracle Field Service Cloud solutions.
- Strong understanding of mobile workforce management.
- Experience in field operations and dispatch processes.
- Knowledge of service lifecycle management.
Oracle Skills Required
Mandatory
- Oracle Field Service Cloud (OFS)
- Routing & Scheduling
- Capacity Management
- Mobility Configuration
- Resource Management
- Work Order Management
- Dispatch Console
Technical Skills
- Oracle Field Service Cloud
- Oracle Integration Cloud (OIC)
- REST APIs
- SOAP Services
- Data Migration
- Workflow Configuration
- Mobile Application Configuration
- Reporting & Analytics
Functional Skills
- Field Service Operations
- Workforce Scheduling
- Dispatch Optimization
- Asset Maintenance
- Crew Management
- Work Order Lifecycle
- Service Level Agreements (SLA)
- Resource Planning
- Inventory & Materials Tracking
Soft Skills
- Client Engagement
- Stakeholder Management
- Problem Solving
- Leadership
- Communication
- Training & Knowledge Transfer
- Process Improvement
MasTec-Specific Experience (Highly Preferred)
- Experience supporting field operations in the following sectors would be highly desirable:
- Power Transmission & Distribution
- Renewable Energy Construction
- Pipeline Infrastructure
- Telecommunications Network Deployment
- Data Center Construction
- Utility Services
- Civil Infrastructure Projects
- Water & Wastewater Operations
- These business areas closely align with MasTec's infrastructure and EPC operations, where large, distributed field workforces require sophisticated scheduling, dispatch, and mobile workforce management capabilities.
Ideal Candidate Profile
- 7 years in Oracle applications consulting.
- 3 years Oracle Field Service Cloud experience.
- At least 1 2 end-to-end OFS implementations.
- Strong integration experience with Oracle Fusion ERP.
- Experience supporting large field-service or EPC organizations.
- Proven expertise in workforce optimization, scheduling, dispatching, and mobile field operations.
Roles & Responsibilities
Oracle Field Service Implementation
- Lead Oracle Field Service Cloud implementation and enhancement projects.
- Conduct business requirement workshops with stakeholders.
- Configure OFS according to operational and business requirements.
- Perform fit-gap analysis and recommend best-practice solutions.
- Support solution design, testing, deployment, and hypercare activities.
Field Workforce Management
- Configure workforce structures including:
- Field Technicians
- Contractors
- Supervisors
- Dispatchers
- Service Regions
- Configure work zones, shifts, calendars, and travel parameters.
- Optimize workforce utilization and productivity.
Scheduling & Dispatch Management
- Configure routing and scheduling rules.
- Implement automated dispatch optimization.
- Manage:
- Work Orders
- Service Appointments
- Crew Assignments
- Emergency Field Requests
- Improve field response times and SLA compliance.
EPC and Infrastructure Operations Support
- Support field operations related to:
- Utility Construction
- Power Delivery Projects
- Pipeline Construction
- Network Infrastructure Deployment
- Renewable Energy Sites
- Data Center Projects
- Enable real-time visibility into field activities.
- Improve coordination between project management and field teams.
Mobility & Field Execution
- Configure Oracle Field Service Mobility.
- Support mobile workforce capabilities including:
- Work Order Execution
- Asset Inspections
- Material Consumption
- Time Reporting
- Photo Capture
- GPS Tracking
- Ensure offline functionality for remote project sites.
Integration Responsibilities
- Integrate OFS with:
- Oracle Fusion ERP
- Oracle SCM Cloud
- Oracle Projects (PPM)
- Oracle Maintenance Cloud
- CRM Applications
- Support data synchronization between enterprise systems and field platforms.
- Assist technical teams with API and integration requirements.
Reporting & Analytics
- Develop operational dashboards and reports.
- Monitor KPIs including:
- Technician Utilization
- First-Time Fix Rate
- Schedule Compliance
- Workforce Productivity
- Travel Time
- SLA Performance
- Provide insights to operations leadership.
Testing & Support
- Develop test scenarios and test scripts.
- Support User Acceptance Testing (UAT).
- Resolve production issues and system defects.
- Train dispatchers, supervisors, and field technicians.
- Support Oracle quarterly cloud updates and regression testing.
Salary : $60 - $70