Application Engineer

Why Join ADAPT?

It's more than a job; it's a calling. It's where passion meets purpose. ADAPT Community Network, formerly United Cerebral Palsy (UCP) of NYC provides a multitude of services to people with developmental disabilities. At ADAPT, we are 3,000 strong, and it takes every one of us to empower the lives of the people we support. With caring and great resources at hand, we know what it takes to help people live fuller, happier, healthier lives. Our employees show their commitment to the people we support every day, and we all deliver on our promise to provide innovative and comprehensive services to individuals with developmental disabilities.

For your next career move, apply with us at ADAPT Community Network! Wherever you work among our many locations around New York City, ADAPT offers paid training, competitive benefits, and we foster a team culture of learning, support, collaboration and career growth.

SUMMARY

Under direction of the Vice President of Information Technology, the Application Engineer is responsible for designing, implementing, and supporting software applications that enhance efficiency, accuracy, and service delivery at ADAPT Community Network. This role works closely with users and cross-functional teams to analyze requirements, develop solutions, and integrate systems, with a focus on nonprofit and human services platforms. The ideal candidate combines technical expertise with problem-solving skills to optimize applications such as Blackbaud FE NXT, Medisked, Paylocity, and other enterprise systems.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Key duties and responsibilities of the Application Engineer include but are not limited to:

• Analyze user requirements and translate them into functional and technical specifications.
• Design, develop, and test software applications to meet organizational and departmental needs.
• Integrate new applications with existing systems, ensuring compatibility, security, and performance.
• Provide technical support to resolve application-related issues in a timely manner.
• Develop and maintain technical documentation, user manuals, and training materials.
• Collaborate with IT staff and business units to deliver effective solutions and align applications with strategic goals.
• Monitor application performance and implement system updates, patches, and optimizations.
• Evaluate new technologies and recommend improvements or upgrades to enhance organizational capacity.
• Train end-users and provide ongoing support to promote the adoption of technology solutions.
• Participate in Agile/Scrum development processes as appropriate.
• All other duties as assigned.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

REQUIRED SKILLS

• Bachelor’s degree in Computer Science, Engineering, Information Technology, or related field.
• 3–5 years of experience in application engineering, software development, or related technical role.
• Proficiency in programming languages such as Java, Python, or JavaScript.
• Experience with database systems such as SQL, MySQL, or Oracle.
• Familiarity with Agile/Scrum methodologies.
• Strong analytical, organizational, and communication skills.
• Ability to manage multiple projects and meet deadlines.
• Customer service orientation and ability to train end-users.

PREFERRED SKILLS

• Experience working with nonprofit systems such as Blackbaud FE NXT, Medisked, and Paylocity.
• Knowledge of EMR/EHR platforms and HRIS systems.
• Experience with application integration tools, APIs, and middleware.
• Knowledge of information security and compliance requirements related to data systems.

COMPENSATION: $60,000 - $80,000 Annually, commensurate with experience and qualifications Industry-Leading Benefits!

At ADAPT, we value diversity, equity, inclusion, accessibility, and belonging. We strive to ensure that our employees are comfortable bringing their whole, authentic self to work and that the people we support can also be their authentic selves. We value diverse backgrounds, opinions, ideas, and ways of thinking. We aim to build an inclusive and diverse workforce that is empowered and supported with leaders who create diverse and inclusive teams. We continuously seek opportunities for the organization to foster a more positive, respected, united, and collaborative culture.

ADAPT Community Network is proud to be an equal opportunity employer and is committed to creating an inclusive environment for all employees. Qualified candidates of diverse ethnic and racial backgrounds and status are encouraged to apply for vacant positions at all levels.