What are the responsibilities and job description for the Host position at Adams Mountain Cafe?
Job Summary
We are seeking a friendly and professional Host to create a welcoming atmosphere for our guests. The ideal candidate will excel in guest relations, communication, and providing exceptional customer service. This role is essential in ensuring smooth seating arrangements and maintaining a positive first impression of our establishment. The Host will be the first point of contact for guests, responsible for managing reservations, greeting visitors, and supporting the overall guest experience.
Responsibilities
- Greet guests warmly upon arrival and assist with seating arrangements
- Manage reservations and waitlists efficiently
- Provide accurate wait times and communicate effectively with guests
- Maintain a clean and organized host station and waiting area
- Answer phone inquiries with professionalism and courtesy, adhering to proper phone etiquette
- Coordinate with servers and kitchen staff to ensure seamless guest flow
- Assist in guest inquiries regarding restaurant policies
- Support guest relations by addressing concerns promptly and courteously
- Uphold hospitality standards to ensure a positive dining experience for all guests
Skills
- Previous Host/host experience or background in food service preferred
- Strong customer service and communication skills
- Experience in hospitality, hotel guest services, or serving roles is a plus
- Excellent phone etiquette and guest relations skills
- Ability to multitask efficiently in a fast-paced environment
- Professional appearance and friendly demeanor
- Ability to handle guest inquiries with patience and professionalism
This position offers an opportunity to be part of a dynamic team dedicated to delivering outstanding guest experiences. The ideal candidate will be personable, organized, and committed to hospitality excellence.
Job Type: Full-time
Pay: $15.50 - $18.50 per hour
Expected hours: 28 – 35 per week
Benefits:
- Flexible schedule
Work Location: In person
Salary : $16 - $19