What are the responsibilities and job description for the Receptionist position at Acute Rehabilitation Hospital of Plano?
Acute Rehabilitation Hospital of Plano
Plano, TX
Acute Rehabilitation Hospital of Plano in Plano, TX has an opportunity for a Receptionist to join our team. This position serves as the first point of contact for patients, visitors, and staff. This role is responsible for providing excellent customer service, managing front desk operations, processing deliveries and ensuring smooth communication within the hospital. The role will also serve as clerical support to hospital leadership.
As the Receptionist at Acute Rehabilitation Hospital of Plano in Plano, TX, you will be a part of a multi-disciplinary team that is recognized for their achievements and contributions. Come be a part of our mission to provide heartfelt, personalized care that respects every individual, champions compassionate excellence, and empowers recovery and autonomy for each patient. We offer competitive compensation, employee appreciation events, and much more. For full time employees we offer health, dental, and vision insurance, company paid life insurance, holiday pay, and paid time off. We look forward to you joining our team!
Key Responsibilities:
Plano, TX
Acute Rehabilitation Hospital of Plano in Plano, TX has an opportunity for a Receptionist to join our team. This position serves as the first point of contact for patients, visitors, and staff. This role is responsible for providing excellent customer service, managing front desk operations, processing deliveries and ensuring smooth communication within the hospital. The role will also serve as clerical support to hospital leadership.
As the Receptionist at Acute Rehabilitation Hospital of Plano in Plano, TX, you will be a part of a multi-disciplinary team that is recognized for their achievements and contributions. Come be a part of our mission to provide heartfelt, personalized care that respects every individual, champions compassionate excellence, and empowers recovery and autonomy for each patient. We offer competitive compensation, employee appreciation events, and much more. For full time employees we offer health, dental, and vision insurance, company paid life insurance, holiday pay, and paid time off. We look forward to you joining our team!
Key Responsibilities:
- Greet visitors and vendors professionally and direct them to appropriate departments.
- Answer and route incoming calls; manage voicemail and email inquiries.
- Maintain a clean and organized reception area.
- Sort incoming mail and distribute throughout the hospital
- Prepare weekly FedEx packages, schedule FedEx ground pickups and certified mail requests
- Complete other tasks/duties as may be assigned by the hospital leadership – calendar management, meeting agendas, meeting minutes, scanning, etc.
- Uphold HIPPA and hospital confidentiality standards.
- Ensure adherence to organizational policies and procedures.
- A high school diploma or equivalent is required
- Excellent presentation and communication skills are required
- Strong organizational and multitasking skills.
- Proficiency in Microsoft Outlook, Word, and Excel
- Working knowledge of common office machines (calculator, copy machine, facsimile, multi-line phone system, kiosk) and knowledge of various computer systems is helpful
- Exceptional customer service skills
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Company Paid Life Insurance
- 401k Retirement Savings
- Supplemental Voluntary Benefits
- Paid Time Off with Cash-Out and Donation Options
- Paid Holidays
- Pay on Demand - Payday Advance
- Gym Membership and Fitness Program Discounts
- Employee Discounts on Everyday Purchases and Services
- Access to Automobile and Home Insurance Marketplace