What are the responsibilities and job description for the Automotive BDC Call Center Representative & Receptionist position at Acura of Wappingers Falls?
The award winning Acura of Wappingers Falls is growing! We are hiring for both our Service Call Center (Service BDC rep) and Service Receptionist positions. We are looking for new members to join our very successful team. Previous experience is a plus but we will train the right individual that shows the motivation and talent needed to succeed in this field.
Our BDC Representatives will be responsible for handling incoming & outgoing sales phone calls and service requests, as well as confirming service appointments.
Compensation is a combination of competitive hourly pay and a generous monthly performance bonuses in addition to paid vacation time, health and dental insurance.
Job duties include:
- Following up with customer requests, answering and making service calls & emails.
- Setting and following up on all appointments made or missed
- Staying current on all product knowledge
Job specifications:
- Experience with automotive CRMs are a huge plus but not required
- Basic Computer knowledge is required
- Must be comfortable talking on the phone making 100 calls daily
- You must be able to work evenings and Saturdays, this is a full time position
- Aggressive pay plans and paid training
- Benefits include medical, dental, and paid vacations
About Our Dealership: Acura of Wappingers Falls, our mission is to sustain a workplace that supports and encourages long term relationships between our employees, our customers and our company through transparency, integrity and respect for each other. Come experience the difference at Acura of Wappingers Falls!
Job Types: Full-time, Part-time
Pay: From $18.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Opportunities for advancement
- Paid time off
- Parental leave
- Vision insurance
Ability to Commute:
- Wappingers Falls, NY 12590 (Required)
Ability to Relocate:
- Wappingers Falls, NY 12590: Relocate before starting work (Required)
Work Location: In person
Salary : $18