What are the responsibilities and job description for the Full Time Cashier/Telephone Operator position at Acura of Avon?
INTRO: Acrua of Avon is a multi time Acura Precision Team award winner. We believe strongly in developing employees to become top-performers and we consider you a long-term investment. We are currently hiring for a full time Cashier position.
WE OFFER:
- Major medical & dental insurance
- 401 K matching plan
- Paid vacation/holidays
- In-house training opportunities
- Career growth opportunities
RESPONSIBILITIES:
- Calculate the customer’s bill using the dealership’s computer system
- Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket
- Make change accurately and issue receipts to customers
- Answer phones and direct consumer to the proper department and follow up in a timely manner
- Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
- Filing (Service Repair Orders, Parts Counter Tickets, Car Deal Files, Hard Copies)
REQUIREMENTS:
- Experience with Microsoft Office suite is a plus
- Ability to communicate customers' interests needs and requests to management and sales personnel
- Professional personal appearance
- Schedule is Monday through Friday 7:30 to 4:00 pm