What are the responsibilities and job description for the Office Administrator - holistic office position at Acupuncture and Wellness of The Palm Beaches?
Front Office Administrative Assistant
Part-Time 25 hours – Wellington, FL (In-Person)
MUST be proficient in computer operations, customer service and sales.
About Us
Acupuncture and Wellness of the Palm Beaches is a boutique holistic medical and wellness clinic offering acupuncture, integrative medicine, and holistic aesthetic treatments in a serene, uplifting environment. We are dedicated to providing exceptional care and a personalized experience to every patient who walks through our doors.
We’re looking for an exceptional Front Office Administrative Assistant to be the welcoming face and heartbeat of our practice — someone who is organized, reliable, and passionate about holistic wellness, and who thrives in a dynamic, patient-centered environment.
About the Role
This is a multi-faceted role that requires strong communication skills, sales, attention to detail, and a professional, compassionate presence. You’ll be the first point of contact for our patients and play a vital role in ensuring their experience is seamless, supportive, and memorable from start to finish.
Key Responsibilities
Your daily tasks will include a blend of administrative, customer service, and creative responsibilities, such as:
- Greeting patients with warmth and professionalism and creating a welcoming, calming environment
- Assisting with product and service sales, recommendations, and patient education in a non-salesy, service-focused manner
- Managing appointment scheduling, check-in/check-out, and payment processing with accuracy and care
- Answering phones, returning calls, and responding promptly to patient inquiries
- Maintaining digital patient records and ensuring HIPAA compliance
- Assisting with daily office operations, including preparing patient paperwork and coordinating practitioner schedules
- Supporting marketing efforts — brainstorming creative promotional ideas and working cooperatively with operations manager and marketing colleagues
- Maintaining a clean, orderly, and inviting reception space
What We’re Looking For
- A polished communicator with excellent interpersonal and customer service skills
- Highly organized, detail-oriented, and able to manage multiple priorities at once
- A proactive problem solver who works well independently and as part of a collaborative team
- Tech-savvy and comfortable using scheduling software, email platforms, and social media tools
- Sales experience and comfort with discussing services and products with patients
- Creative mindset
- A genuine interest in holistic health, integrative medicine, and wellness
- Commitment to long-term growth within the practice
Preferred Experience & Qualifications
- 2 years of front office or administrative experience in a healthcare, wellness, or spa environment
- 2 years of marketing or social media experience is a plus but not required
- Familiarity with practice management software or capable of learning quickly
- Professional phone and email etiquette
Schedule & Compensation
- Part-time, approximately 9:00 AM – 3:00 PM or 3:00 - 7pm Monday through Friday (variable)
- Occasional Saturdays may be required for events or clinic needs
- Competitive pay based on experience and qualifications
How to Apply
If you are passionate about holistic wellness and are excited to be part of a warm, patient-centered team, we’d love to hear from you.
Please email your resume to:
info@acupb.com and frontdesk@acupb.com
In the subject line, include: “Front Office Administrative Assistant Application.”
In the body of your email, share three short reasons why you believe you’re the perfect fit for this position.
Job Type: Part-time
Pay: $20.00 - $23.00 per hour
Work Location: In person
Salary : $20 - $23